[This review was collected as part of a promotion.] Takes too long to reach a temp of 350° (40 minutes) After 9 days of being installed, it won’t power on. It completely went out.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 14, 2025
Hi valued customer,
Thank you for reaching out to us regarding your concern with the appliance. We are saddened to know that this has been your experience with the appliance for a short period of time. Please know that we never want our consumers to feel unhappy with their investment.
We want to make sure that your concern is getting all the assistance you need. Kindly check your inbox for the email that we have sent so. You may also reach out to us via phone: 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
[This review was collected as part of a promotion.] I’ve only had this range for a couple of weeks and it seems to work fine, but I am having a terrible time cleaning the top. I have owned several ceramic glass top stoves and never had this problem. It’s very streaky and seems no matter what I do there are still streaks. Basic soap and water that would normally cut grease and leave it shiny is not enough. I’ve been using the actual stove top cleaner made for these types of stoves and even that isn’t doing a great job. In addition, seemingly little things are sticking and need to be scraped off - not logical things like something boiling over, but a small thing from the bottom of a pan that I didn’t even know was there. So I’m pretty bummed. The price was right, but I didn’t expect extra buffing and shining just to get the streaks off every time I use it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 12, 2025
Thank you for sharing your experience with your new range, Jemm. We’re glad to hear it seems to be working well overall, but we understand how frustrating it can be to deal with cleaning challenges. To help you with these cleaning concerns, we recommend reaching out to us directly. You can connect with us via live chat at Frigidaire.com or by calling our customer service team at 1-800-374-4432. Our representatives are available Monday through Friday, from 8:30 AM to 8:00 PM EST, and are ready to assist you with tips or any other support you may need. Your satisfaction is important to us, and we appreciate the opportunity to help improve your experience. - Maria
I previously had a Frigidaire oven similar to this one so when I needed to get a new oven, I didn't hesitate to get another one. It fits perfectly in my small condo kitchen and cooks/bakes evenly and is easy to use. Would definitely recommend.