Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Average customer rating
4.8 out of 5
4.8
(771 Reviews)
Open Ratings Snapshot
Rating breakdown 771 reviews
5 Stars
641
4 Stars
111
3 Stars
9
2 Stars
3
1 Star
7
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Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Customer Rating
2 out of 5
2
It is very pretty. BUT.
on July 5, 2025
Posted by: DMspear
[This review was collected as part of a promotion.] Very hard to keep clean.Burners are very difficult to controle. Unable to use the griddle as it burns everything and everything sticks. Small burners are behind the large ones . Have to reach over hot pots to stir smaller back pots. Low is to high and are unable to adjust flame.Broiler sucks. We haven't tried the other features yet. Our installers were unable to level our range so the oil runs to the back of our pans.
Response from frigidaire.comBy JessicaOnline Outreach SpecialistJuly 7, 2025
Thank you for your feedback. We’re truly sorry to hear about the difficulties you’ve experienced with your 30" Rear Control Gas Range with Total Convection. We understand how frustrating it must be to struggle with controlling the burners, using the griddle, and dealing with the range’s overall performance.

Regarding the burner controls and griddle, we recommend checking the flame height adjustment in the user manual or reaching out to our customer care team for further troubleshooting. We also understand how inconvenient it must be to have issues with the leveling of the range. If the installation wasn’t fully done to spec, that could certainly impact its performance. Please reach out to your installer company for assistance. Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Frigidaire - 30" Rear Control Gas Range with Total Convection
on July 8, 2025
Posted by: TC35
[This review was collected as part of a promotion.] Pure AWESOMENESS!!!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Nice looking Gas Range
on July 8, 2025
Posted by: JayMcC
[This review was collected as part of a promotion.] Looks high end. Nice metal knobs. Heavy duty grates. Nice looking SS and glass door. So far the stove top lights easily and works well. Only used oven a few times but works well. Have not yet tried all the oven features yet.
Response from frigidaire.comBy JessicaOnline Outreach SpecialistJuly 8, 2025
Thank you for your detailed feedback! We're happy to hear you're enjoying the look and performance of your 30" Rear Control Gas Range with Total Convection. The metal knobs, heavy-duty grates, and stainless-steel design were all made with both style and durability in mind. We're glad to hear the cooktop and oven are working well so far, and we hope you enjoy trying out all the features the oven has to offer. Thanks again for choosing Frigidaire!
Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 8, 2025
Posted by: DSB597
[This review was collected as part of a promotion.] New stove is great. Love all the features.
Response from frigidaire.comBy JessicaOnline Outreach SpecialistJuly 8, 2025
Thank you for the great feedback! We're so glad to hear you're enjoying your new 30" Rear Control Gas Range with Total Convection and all of its features. We appreciate you choosing Frigidaire and hope it continues to serve your kitchen well! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Stove
on July 8, 2025
Posted by: Delrod
[This review was collected as part of a promotion.] The range has been great so far! I love all the options and it looks great in my kitchen!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Review
on July 9, 2025
Posted by: Robbie69
[This review was collected as part of a promotion.] Great products
Response from frigidaire.comBy ReedOnline Outreach SpecialistJuly 11, 2025
Thank you for your feedback! We’re glad to hear you’re happy with your gas range and appreciate your support of Frigidaire products.

If you need any assistance, feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432.
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Frigidaire stove
on July 10, 2025
Posted by: Subsailor
[This review was collected as part of a promotion.] I was delighted with the stove. It came when promised. My biggest concern was no one told us that the conversion kit from natural gas to propane did not come with the stove all the research I did on gas stoves everybody I found out, except for Frigidaire includes the conversion kit.. I called the parts number or the conversion kit. It didn’t come. I went to the store. They had ordered a conversion kit. It never came finally two weeks later. I get a kit in the mail. That is my only complaint. It is a wonderful product and I love the way it works.
Response from frigidaire.comBy PatrickOnline Outreach SpecialistJuly 10, 2025
I’m so glad to hear you’re delighted with your stove and that it works so well! That really makes a difference in the kitchen. I completely understand your frustration with the conversion kit situation — it’s definitely inconvenient when important parts like that aren’t included or communicated upfront, especially when you’ve done your research expecting otherwise. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
New stove and microwave
on July 11, 2025
Posted by: Beach house 2025
[This review was collected as part of a promotion.] Units looked good and were easy to put in
Written by a customer while visiting frigidaire.com
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