Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Average customer rating
4.8
(954 Reviews)
Rating breakdown 954 reviews
5 Stars
791
4 Stars
138
3 Stars
13
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Customer Rating
4
Working decently so far
on October 23, 2025
Posted by: WokUser
[This review was collected as part of a promotion.] The stovetop is powerful, and relatively easy to clean. Though the cast-iron grates are not smooth, and so cleaning those tends to rip up the rag or paper towel I use. Curious if anyone has methods to avoid that. The oven is good too, though the air-fry option is not amazing. Still playing with it to figure out the ideal way to use it to get good results. I turned the sound off because the beeps were SO loud... but now the timer doesn't even make noise when it goes off? That seems like a silly oversight. At least make it so that the timer still goes off, but also having a volume option would be really helpful.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 27, 2025
Hi there, WokUser! Thank you for sharing your detailed feedback on your Frigidaire stove. We’re glad to hear that you’re enjoying the power of the stovetop and the performance of the oven. We understand your concerns regarding cleaning the cast-iron grates and the air-fry function, as well as the timer sound. Your suggestions regarding a volume option for the timer are valuable, and we’ll be sure to share your feedback with our product team.
If you’d like tips on cleaning cast-iron grates or using the air-fry feature for the best results, our Customer Support team is happy to assist. You can reach us via Live Chat on our website or by dialing 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue enjoying your stove! – Maico
If you’d like tips on cleaning cast-iron grates or using the air-fry feature for the best results, our Customer Support team is happy to assist. You can reach us via Live Chat on our website or by dialing 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue enjoying your stove! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Stove
on October 23, 2025
Posted by: andcasey
[This review was collected as part of a promotion.] Great Stove functions as described and fits perfect.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 27, 2025
Hi, Casey! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire stove is functioning as expected and fits perfectly in your kitchen. Your satisfaction means a lot to us!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my first new Fridgdaire
on October 24, 2025
Posted by: Bug4304
This customer did not provide a text review.
Response from frigidaire.comBy John, Online Outreach Specialist, October 24, 2025
Hello, Bug4304. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks Great and Has a Bazillion Functions!
on October 25, 2025
Posted by: Steveja102
[This review was collected as part of a promotion.] We replaced our 25 year old gas range with this modern Frigidaire and WOW is it an upgrade. We are still exploring all of the possibilities, but this appliance is amazing!
P.S. Tomorrow is our first air fryer chicken wing night!
Written by a customer while visiting frigidaire.com
Customer Rating
5
I can reach the clothes!
on October 26, 2025
Posted by: Bjlm
[This review was collected as part of a promotion.] Washer and dryer have been great. I am shirt and can reach the clothes without difficulty The refrigerator works well so far. No immediate issues noted.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Stove
on October 26, 2025
Posted by: andcasey
[This review was collected as part of a promotion.] Great stove and very pleased with purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Frigidaire gas range
on October 28, 2025
Posted by: DanWB
[This review was collected as part of a promotion.] Purchased a new Frigidaire gas range to replace a 2018 Frigidaire gas range. The older one had many issues and I was tired of fixing it. Purchased the protection plan with the new one so if anything breaks in the next 5 years it should be covered. Gotta love the planned obsolescence.
The new range came set up for natural gas and I had to go online to purchase the proper jets to convert to propane. The instruction manual did not have a part number and no directions on how to make that conversion. Thank God for YouTube.
I would have switched brands but I think all of these companies put the same junk on the market and charge a premium. Nothing lasts long anymore.
The new range looks nice and works as it should, for now.
The new range came set up for natural gas and I had to go online to purchase the proper jets to convert to propane. The instruction manual did not have a part number and no directions on how to make that conversion. Thank God for YouTube.
I would have switched brands but I think all of these companies put the same junk on the market and charge a premium. Nothing lasts long anymore.
The new range looks nice and works as it should, for now.
Response from frigidaire.comBy Christian, Online Outreach Specialist, October 29, 2025
Thank you for your honest feedback. We’re glad to hear your new Frigidaire range looks great and is working well so far, but we understand your frustration with the conversion process and past experiences. We’re always looking for ways to improve our instructions and customer experience, so your feedback is valuable. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
range
on October 28, 2025
Posted by: dusty 5
[This review was collected as part of a promotion.] looks great in my kitchen
Written by a customer while visiting frigidaire.com