Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Average customer rating
4.8
(954 Reviews)
Rating breakdown 954 reviews
5 Stars
791
4 Stars
138
3 Stars
13
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Customer Rating
4
Great Range
on October 17, 2025
Posted by: A L F
[This review was collected as part of a promotion.] We love the range. We were a bit surprised, however, that the broiler element was electric. The broiler does work well. The only negative was the ‘free’ install. It ended up not free since as soon as the installer saw it came up through the floor from the basement. He didn’t feel comfortable doing the install or disconnecting the old range, so he also didn’t do the haul away. We ended up having to hire our own installer, which wasn’t cheap. Would definitely but the stove if we had to do it again, but wouldn’t buy it or any other appliance direct again.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 20, 2025
Thank you for sharing your feedback! We’re glad to hear that you love the range and that the broiler works well. We apologize for the inconvenience with the installation and haul-away process—it’s understandable that this caused frustration. If you have any questions or need assistance with your range, please reach out via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 18, 2025
Posted by: Susansusanadanna
[This review was collected as part of a promotion.] Love my new stove. It’s the first time I’ve had a gas stove and it seems to be very efficient.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Gas Range
on October 19, 2025
Posted by: Chip1990
[This review was collected as part of a promotion.] Heats quickly and evenly and love all of the modes available.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 19, 2025
Posted by: Ricklantz
Overall very pleased with two exceptions. First, the clock is not accurate. It looses approximately a minute and a half per day. Second is the oven fan. That low hum is very annoying and it stays on well after the oven is turned off. We end up running the exhaust fan on the microwave to drown out the noise.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 21, 2025
Hi there. We're happy to hear you're overall pleased with your range, but we’re sorry to learn about the issues with the clock accuracy and fan noise. That’s not the experience we want for our customers. We’d love the opportunity to help troubleshoot and get this resolved. Please contact our Customer Care Team at 1-800-374-4432 (Mon–Fri, 8:30 a.m.–8 p.m. EST) or via live chat at Frigidaire.com.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas stove
on October 20, 2025
Posted by: BetteA
[This review was collected as part of a promotion.] Very pleased with our new Frigidaire gas stove. Used the griddle and the oven cooks evenly!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 21, 2025
Hello, BetteA! We’re delighted to hear you’re enjoying your new Frigidaire gas stove! It’s great to know the griddle is working well and that your oven is cooking evenly. If you ever have any questions or need support, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’re always happy to help!
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love Our New Range/Oven
on October 20, 2025
Posted by: DT Ranger
[This review was collected as part of a promotion.] Range works well. Looking forward to trying new meals with our new range and oven.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new range!
on October 20, 2025
Posted by: Prairie Rose
[This review was collected as part of a promotion.] This range has a lot more than I envisioned, with both convection and air frying features! I can’t wait to use them!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Takes some getting used to.
on October 21, 2025
Posted by: Bakergal
[This review was collected as part of a promotion.] Still trying to get used to my new stove. The large burners flame is so big, you have to turn it way down to keep flames from coming around the sides of your pans. Never had a convection oven before and it seems you have to learn to bake all over again. I do love that the oven light comes on when you open the door. You also are able to purchase a grate for the top middle burner in place of the griddle. I love the look of it. Very modern an up to date looking.
Written by a customer while visiting frigidaire.com