Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(911 Reviews)
Rating breakdown 911 reviews
5 Stars
757
4 Stars
133
3 Stars
11
2 Stars
3
1 Star
7
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
4
on July 20, 2025
Posted by: Nancys1stopinion
[This review was collected as part of a promotion.] This is my second Frigidaire Gallery. I bought the newest version of the range over the phone since I liked my first one that I purchased 10 years ago. I like the air fry feature. What I don’t like is the noise produced when I use the oven and that the burners dislodge so easily when I am just wiping the surface.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 22, 2025
Hi there, Nancys1stopinion!
Thank you for being a loyal Frigidaire customer and for sharing your feedback about your new Gallery range. We're glad to hear you’re enjoying the air fry feature—it’s one of our favorites too! We appreciate your honesty about the noise and the burners dislodging during cleaning. Your experience is important to us, and we’ll share your comments with our product team to help improve future designs.
If you’d like, our customer support team is available to assist with any concerns or tips to help make cleaning easier and reduce noise.
Thanks again for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thank you for being a loyal Frigidaire customer and for sharing your feedback about your new Gallery range. We're glad to hear you’re enjoying the air fry feature—it’s one of our favorites too! We appreciate your honesty about the noise and the burners dislodging during cleaning. Your experience is important to us, and we’ll share your comments with our product team to help improve future designs.
If you’d like, our customer support team is available to assist with any concerns or tips to help make cleaning easier and reduce noise.
Thanks again for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Range review
on July 21, 2025
Posted by: Dsurv
[This review was collected as part of a promotion.] It is a beautiful addition to my kitchen. It is sleek and has a commercial feel. The best part is that my food comes out net from the oven.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, So good
on July 21, 2025
Posted by: Lulu209
[This review was collected as part of a promotion.] Haven’t tried all the features out yet, but so far it is working well. I really like that the storage drawer is extra roomy and the quick boil works well too!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 23, 2025
Thank you for sharing your experience, Lulu209! We’re glad to hear that your Frigidaire dishwasher is working well so far and that you’re enjoying the extra roomy storage drawer and the quick boil feature. There are plenty of great functions to explore, so feel free to reach out if you have any questions as you try them out. We appreciate you choosing Frigidaire!
Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
30” range
on July 22, 2025
Posted by: Ab55
[This review was collected as part of a promotion.] We are happy with our range except the temperature differential in the oven between the actual oven temperature and the display on the digital readout
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 22, 2025
I’m glad to hear you’re mostly happy with your range! The temperature differential between the actual oven temperature and the digital readout can definitely be frustrating, especially if you're trying to get precise cooking results. A small difference is common in many ovens, but if it’s significant, it can throw things off.
It might be worth checking the oven’s calibration settings to see if it can be adjusted, or you might want to use an oven thermometer to get a more accurate reading while you cook. If the issue persists, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It might be worth checking the oven’s calibration settings to see if it can be adjusted, or you might want to use an oven thermometer to get a more accurate reading while you cook. If the issue persists, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
so far so good
on July 23, 2025
Posted by: huguenin09
[This review was collected as part of a promotion.] first let me start by saying it was very easy to switch over to LP gas from Natural gas. We we really like the power in the burners and the heating ability of the Oven. this one is fully loaded and we haven't even come close to trying all the features yet. I'm interested in figuring out how to steam bake. we have received many compliments from friends who have seen it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 23, 2025
Hi there. Thank you for the wonderful feedback! We're so glad to hear the switch to LP gas was seamless and that you're enjoying the powerful burners and oven performance. It’s great to know your new range is impressing both you and your guests!
Steam Bake is a fantastic feature — when you're ready to explore it, feel free to reach out or check out our user guide or online resources for step-by-step instructions. We're here to help you get the most out of your fully loaded appliance! Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Steam Bake is a fantastic feature — when you're ready to explore it, feel free to reach out or check out our user guide or online resources for step-by-step instructions. We're here to help you get the most out of your fully loaded appliance! Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Gas Range
on July 23, 2025
Posted by: GP2025
[This review was collected as part of a promotion.] Recently received our new gas range and so far so good.
I love all of the features (although I haven’t tried them all yet) and look forward to many years of use.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 23, 2025
Thank you for sharing your experience with your new gas range! We're so glad to hear that you're enjoying it so far and are excited about the features — even the ones you haven't tried yet!
We designed our appliances with long-term reliability and everyday convenience in mind, so it’s great to know you're looking forward to many years of use. If you ever have questions as you explore more features, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We designed our appliances with long-term reliability and everyday convenience in mind, so it’s great to know you're looking forward to many years of use. If you ever have questions as you explore more features, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Incredible Cooking Machine!
on July 23, 2025
Posted by: Klhdg
[This review was collected as part of a promotion.] This stove with air fry, convection, and traditional gas cooking is versatile, user-friendly, and incredible! We are enjoying all aspects of cooking and absolutely love it. It is very affordable and looks great in our kitchen!!
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 24, 2025
Thank you for sharing your wonderful experience with your stove! We're thrilled to hear that you find the air fry, convection, and traditional gas cooking features versatile and user-friendly. It's fantastic to know that you're enjoying all aspects of your new appliance and that it adds both functionality and style to your kitchen.
If you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire. We're here to support you whenever you need us! - Maria
If you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire. We're here to support you whenever you need us! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on July 23, 2025
Posted by: Sarabob
[This review was collected as part of a promotion.] Everything works right now. So I have no complaints.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 24, 2025
Thank you for your feedback! We’re glad to hear everything is working well so far. If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com