Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(717 Reviews)
Rating breakdown 717 reviews
5 Stars
596
4 Stars
104
3 Stars
9
2 Stars
1
1 Star
7
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
4
makes me happy to be in the kitchen again
on March 27, 2025
Posted by: catnjiminsouthend
[This review was collected as part of a promotion.] Fantastic range and oven combo - even though it’s gas. I’m making sure to run the exhaust fan when using it, but the cast iron top is great and attractive, and the burners have decent range. The oven does the job, and having the built in meat thermometer is fantastic. I haven’t used all the oven’s features yet. The only criticism I have is of the sound of the buttons and the alert that a timer is expired. It is the tiniest cheapest piezo element speaker possible and makes an alarmingly loud high tone. I’ve had to turn the sound off to tolerate the unit. That makes the timer worthless, but it’s better than jumping into the air when 20 minutes are up.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 28, 2025
Thank you for your detailed review, catnjiminsouthend! We're glad to hear you're enjoying the performance, design, and features of your range and oven. We understand your frustration with the alert sound and appreciate your feedback.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the cook top
on March 28, 2025
Posted by: Karen5649
[This review was collected as part of a promotion.] Love the grate and griddle. These burners are much quieter on startup than an older model I had before my new home ourchase.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 28, 2025
Thank you for your feedback, Karen5649! We're glad you're enjoying the grate, griddle, and quieter burners. We hope your new appliance continues to serve you well! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good oven but meat probe doesn’t work
on March 28, 2025
Posted by: Neuch
[This review was collected as part of a promotion.] Good oven, it heats up quickly, broiler is a resistance though, for the price a gas broiler would have been better.
The meat probe is not recognized when I try to use it, I’ll use my warranty.
The meat probe is not recognized when I try to use it, I’ll use my warranty.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 31, 2025
Hello there. Thank you for your feedback on your oven. We’re glad to hear that it heats up quickly and meets your expectations in many ways. We also appreciate your thoughts on the broiler and will pass your suggestion along to our product team.
Regarding the meat probe issue, we’re sorry for the inconvenience. If the oven is not recognizing the probe, it may be a connection issue or a defect. Since you’re planning to use your warranty, our support team would be happy to assist you with the process to ensure a smooth resolution. Please feel free to contact us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Regarding the meat probe issue, we’re sorry for the inconvenience. If the oven is not recognizing the probe, it may be a connection issue or a defect. Since you’re planning to use your warranty, our support team would be happy to assist you with the process to ensure a smooth resolution. Please feel free to contact us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 29, 2025
Posted by: Cdr Doug
Great so far :)
Written by a customer while visiting frigidaire.com
Customer Rating
5
love our new stove!
on March 29, 2025
Posted by: CaptKodak
[This review was collected as part of a promotion.] This stove is pretty incredible! It has so many ways to cook it has inspired us to try new foods and techniques
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 30, 2025
Posted by: Mike245
[This review was collected as part of a promotion.] I really like the buttons and also the grates on top of the stove top
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 31, 2025
Thank you for your feedback, Mike245! We’re glad to hear you’re enjoying the buttons and grates on your stovetop. We appreciate your support and hope you continue to love your appliance! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
SO NICE
on March 31, 2025
Posted by: dickrich
[This review was collected as part of a promotion.] It is so nice to have a stove that actually works
Written by a customer while visiting frigidaire.com
Customer Rating
5
Highly recommend👍
on April 1, 2025
Posted by: csully7
[This review was collected as part of a promotion.] I would highly recommend this model! It works great!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 2, 2025
Thank you so much for your wonderful review, csully7! We’re so glad to hear that your range is working great and that you’d recommend it. We truly appreciate your feedback and are thrilled to know it's meeting your expectations. If you need anything else, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com