Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(916 Reviews)
Rating breakdown 916 reviews
5 Stars
761
4 Stars
134
3 Stars
11
2 Stars
3
1 Star
7
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
4
So far so good
on February 9, 2025
Posted by: G139
[This review was collected as part of a promotion.] Everything works as expected and cooking is easy. The audio warning (from the time or when the oven reached temperature) is kind on annoying.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Terry@845!
on February 12, 2025
Posted by: Terry Cog
[This review was collected as part of a promotion.] My stove and oven work well but was disappointed to find that the broiler is electric!!! When using it takes much longer to broil things!! I purchased this model because it was what we had prior! But not happy that my gas stove/oven has an electric broiler!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 14, 2025
Hi valued customer,
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. In regards with the interior design, we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. In regards with the interior design, we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Never worked
on February 12, 2025
Posted by: Anonymous
I bought this stove and it never worked. It has been 2 weeks and the tech that came out swapped a part, it didn't fix it so he left. Worst company ever to deal with. I will NEVER BUY A FRIGIDAIRE PRODUCT AGAIN. I can't even get help on a BRAND NEW APPLIANCE.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, February 13, 2025
Thank you for sharing your feedback, and I’m truly sorry to hear about the trouble you’ve had with your new stove. I can completely understand your frustration, especially when dealing with a brand-new appliance that isn’t working as it should. This is not the experience we want for our consumers, and I apologize for the inconvenience.
We’d love the chance to help you get this resolved. Please connect with us via Live Chat or give us a call at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll do everything we can to assist you and make this right.
Best regards,
Juan
We’d love the chance to help you get this resolved. Please connect with us via Live Chat or give us a call at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll do everything we can to assist you and make this right.
Best regards,
Juan
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Stove
on February 13, 2025
Posted by: Crazybob
[This review was collected as part of a promotion.] We purchased a new Frigidaire stove and are so pleased with it. We had another brand and when we saw and checked the Frigidaire it was much nicer and had more then are old stove. Would definitely recommend Frigidaire.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 23, 2025
Thank you for sharing your feedback! We’re delighted to hear that you’re pleased with your new Frigidaire stove and that it exceeded your expectations compared to your previous brand. We appreciate your recommendation! If you need any assistance or have questions, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
I Love this Frigidaire Range
on February 14, 2025
Posted by: Out4air
[This review was collected as part of a promotion.] Everything from the purchase to he installation through to cooking on this range has been awesome!
I love all the options this range provides..bake, convection, air fry, sous vide, slow bake, steam bake, steam clean, regular clean, electric broil, griddle, and so much more!
I love all the options this range provides..bake, convection, air fry, sous vide, slow bake, steam bake, steam clean, regular clean, electric broil, griddle, and so much more!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 25, 2025
We’re thrilled to hear that your experience with the range—from purchase to installation and cooking—has been awesome! It’s great to know you’re enjoying all the features it offers. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bells and whistles
on February 14, 2025
Posted by: Jv54
[This review was collected as part of a promotion.] So far, so good, used the convection oven with probe, worked well. Want to try the air fry next. Really like this stove.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 17, 2025
Thank you for your feedback! We're glad to hear you're enjoying your new stove and that the convection oven with probe worked well for you. We hope you love the air fry feature too! If you need any assistance or have questions, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're happy to help! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my stove!
on February 15, 2025
Posted by: Mommaslgr
[This review was collected as part of a promotion.] This stove is awesome! I recently moved and have a very tiny kitchen. It allowed me to have all my appliances in one appliance. Works perfect, I am looking forward to using it for a long time!
Written by a customer while visiting frigidaire.com
Customer Rating
4
New oven
on February 15, 2025
Posted by: Izzy15
[This review was collected as part of a promotion.] Good overall! A little louder than our old one. We liked the wider griddle we had withe the older model.
Written by a customer while visiting frigidaire.com