Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(719 Reviews)
Rating breakdown 719 reviews
5 Stars
598
4 Stars
104
3 Stars
9
2 Stars
1
1 Star
7
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
1
Never worked
on February 12, 2025
Posted by: Anonymous
I bought this stove and it never worked. It has been 2 weeks and the tech that came out swapped a part, it didn't fix it so he left. Worst company ever to deal with. I will NEVER BUY A FRIGIDAIRE PRODUCT AGAIN. I can't even get help on a BRAND NEW APPLIANCE.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, February 13, 2025
Thank you for sharing your feedback, and I’m truly sorry to hear about the trouble you’ve had with your new stove. I can completely understand your frustration, especially when dealing with a brand-new appliance that isn’t working as it should. This is not the experience we want for our consumers, and I apologize for the inconvenience.
We’d love the chance to help you get this resolved. Please connect with us via Live Chat or give us a call at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll do everything we can to assist you and make this right.
Best regards,
Juan
We’d love the chance to help you get this resolved. Please connect with us via Live Chat or give us a call at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll do everything we can to assist you and make this right.
Best regards,
Juan
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Stove
on February 13, 2025
Posted by: Crazybob
[This review was collected as part of a promotion.] We purchased a new Frigidaire stove and are so pleased with it. We had another brand and when we saw and checked the Frigidaire it was much nicer and had more then are old stove. Would definitely recommend Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I Love this Frigidaire Range
on February 14, 2025
Posted by: Out4air
[This review was collected as part of a promotion.] Everything from the purchase to he installation through to cooking on this range has been awesome!
I love all the options this range provides..bake, convection, air fry, sous vide, slow bake, steam bake, steam clean, regular clean, electric broil, griddle, and so much more!
I love all the options this range provides..bake, convection, air fry, sous vide, slow bake, steam bake, steam clean, regular clean, electric broil, griddle, and so much more!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bells and whistles
on February 14, 2025
Posted by: Jv54
[This review was collected as part of a promotion.] So far, so good, used the convection oven with probe, worked well. Want to try the air fry next. Really like this stove.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 17, 2025
Thank you for your feedback! We're glad to hear you're enjoying your new stove and that the convection oven with probe worked well for you. We hope you love the air fry feature too! If you need any assistance or have questions, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're happy to help! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my stove!
on February 15, 2025
Posted by: Mommaslgr
[This review was collected as part of a promotion.] This stove is awesome! I recently moved and have a very tiny kitchen. It allowed me to have all my appliances in one appliance. Works perfect, I am looking forward to using it for a long time!
Written by a customer while visiting frigidaire.com
Customer Rating
4
New oven
on February 15, 2025
Posted by: Izzy15
[This review was collected as part of a promotion.] Good overall! A little louder than our old one. We liked the wider griddle we had withe the older model.
Written by a customer while visiting frigidaire.com
Customer Rating
1
DO NOT BUY!!
on February 15, 2025
Posted by: Got suckered
[This review was collected as part of a promotion.] this gas range SUCKS! The range is gas and came with a regular outlet plug. It has an electric broiler. The broiler will not reach 500-550 degrees as is required for a broiler. On High Broil after 1 hour the temp only gets to 350 degrees F. We have had 4 service calls and NO RESOLUTION on Fridgidaire's part. It is a design flaw and needs to be recalled. Stay Away from it!!
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 17, 2025
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
30" Rear control gas range with total convection
on February 15, 2025
Posted by: sam24_24
[This review was collected as part of a promotion.] functioning good. happy
Written by a customer while visiting frigidaire.com