Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(965 Reviews)
Rating breakdown 965 reviews
5 Stars
802
4 Stars
138
3 Stars
13
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
1
Not like the older Gallery
on February 25, 2025
Posted by: Sadbreadbaker
[This review was collected as part of a promotion.] We purchased this range October 2024 to replace our old one that lasted us 11 years. We stuck with Frigidaire Gallery because the first range was very reliable and we loved the features, such as the delay start that you could program to start up to 12+ hours in the future. Super helpful when I would need an early morning oven and dutch oven preheat for bread baking. I was running a micro cottage bakery out of my home, before the purchase of this unit, and have since needed to close it due to the unreliability of our new unit. It never averaged the correct temp, and after being on for and hour would randomly have a drastic temp swing of over 100 degrees. I lost so much product due to the inconsistent temp spikes with baking with this new unit. We had the service guy out twice, he replaced the main board twice as well as the internal temp reader, and it resolved zero problems. Adjusting the CPU temp only produced inconsistent swings in the other direction of running 25 degrees too hot. Also the features on this one aren't what their cracked up to be, the delay start only lets you set it for up to hour out. Pretty much useless. The timer is another area of annoyance. You have to reset the entire timer if you need to add or subtract extra time, our old unit you could press the up or down arrows to do that without stopping the current timer. And if you accidentally try set the timer while the oven is on and push start instead of timer again, you'll have to reset the oven temp too. To start or stop the timer you have to only push the timer button. Also the beep notification for preheat and timer is a terrible pitch. The no preheat feature was only mildly helpful because the oven never got up to the proper temp even after being on for 40+ minutes.The convection feature definitely doesn't bake evenly, either does the regular bake, would have to flip all trays half way through. All around its been a big disappointment and waste of money that were now stuck with for a decade, if it lasts that long. The only thing this unit has going for it is it's appearance
Response from frigidaire.comBy John, Online Outreach Specialist, February 28, 2025
Hi there, our valued customer.
Thank you for choosing Frigidaire. We have received your feedback and are very sorry to hear about your experience with your new product. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We regularly use consumers' feedback for the continuous improvement of our product. Your feedback is helpful to us and has not gone unnoticed.
We want you to know that you, as a customer, and your situations matter to us, and we are going to do our best to assist you. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Sincerely,
John
Online Outreach Specialist
Thank you for choosing Frigidaire. We have received your feedback and are very sorry to hear about your experience with your new product. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We regularly use consumers' feedback for the continuous improvement of our product. Your feedback is helpful to us and has not gone unnoticed.
We want you to know that you, as a customer, and your situations matter to us, and we are going to do our best to assist you. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Sincerely,
John
Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
A great stove!
on April 7, 2025
Posted by: Nims92
[This review was collected as part of a promotion.] Stove is absolutely beautiful and works perfectly. Very sturdy I have no complaints.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks and cooks great!
on April 12, 2025
Posted by: Redsride
[This review was collected as part of a promotion.] I absolutely love my new gas stove. It’s easy to wipe down, and cooks evenly. So glad I got this unit. And perfect with my other Frigidaire appliances!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Powerful and beautiful
on April 23, 2025
Posted by: 5sis
[This review was collected as part of a promotion.] As I was updating my kitchen, I replaced my old Frigidaire gallery stove with this new stainless model. (I’ve had the old one for 15 years and it was working perfectly. Luckily, I found a way to donate it.) I’m so impressed with its new features and ease of use. And I love how it fits in with my new design.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 25, 2025
Thank you for your review, 5sis. We appreciate you sharing your feedback with your Frigidaire Gallery 30" Gas Range with No Preheat + Air Fry
GCRG3060BF. Thanks so much for sharing your experience! It’s amazing to hear your old Frigidaire stove served you well for 15 years — and even better that you found a way to donate it! We’re thrilled that the new stainless model is living up to expectations and fitting beautifully into your updated kitchen. Here’s to many more years of great cooking and style! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
GCRG3060BF. Thanks so much for sharing your experience! It’s amazing to hear your old Frigidaire stove served you well for 15 years — and even better that you found a way to donate it! We’re thrilled that the new stainless model is living up to expectations and fitting beautifully into your updated kitchen. Here’s to many more years of great cooking and style! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots to Love!!
on April 30, 2025
Posted by: Phatgyrl
[This review was collected as part of a promotion.] First let me start by saying I love that my stove looks like a beautiful piece of furniture in my kitchen!! I like bells and whistles and this stove doesn't disappoint!! With new options to steam bake and steam roast, I enjoy expanding my culinary skills with new ways to present traditional meals for my family.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New gas range with options
on May 1, 2025
Posted by: Tjulie63
[This review was collected as part of a promotion.] After a few years of our annoying electric range, we had gas run and are now enjoying the smooth operation and convection convenience of our new Frigidaire Gallery range. We look forward to many years of accurate cooking with the built in temperature probe as well as the option to air fry as well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my gas stove
on August 4, 2025
Posted by: Bskelton42
[This review was collected as part of a promotion.] Love Frigidaire and especially love they are made in The USA!!!
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 4, 2025
We’re thrilled to hear you love Frigidaire—and especially that our American-made quality stands out to you! Thank you for your support and for choosing products made right here in the USA. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Gas Range!
on September 3, 2025
Posted by: FoodiePam
[This review was collected as part of a promotion.] I owned a wonderful Frigidaire gas range that recently went to foodie heaven after the mother board died. I did some research and purchased a new 30" Frigidaire gas range that had broiling, convection, air frying...the works! I LOVE IT! It has so many great settings, cooks like a dream, and looks stylish! Highly recommend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 5, 2025
Hi there! Thank you for sharing your story with us. We’re thrilled to hear your new 30" Frigidaire gas range is cooking like a dream and that you’re enjoying all its features — from broiling and convection to Air Fry. Your recommendation means so much to us. Welcome back to the Frigidaire family! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com