Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(720 Reviews)
Rating breakdown 720 reviews
5 Stars
599
4 Stars
104
3 Stars
9
2 Stars
1
1 Star
7
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
5
on July 1, 2024
Posted by: Riggs6334
[This review was collected as part of a promotion.] Only had the appliances for a few months , but are very happy with them.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Feeling Diappointed
on July 3, 2024
Posted by: Cazzo1816
[This review was collected as part of a promotion.] I have had my new Frigidaire Gallery gas range for a month. It works as it should but cleaning the range top where the burners are is a nightmare. First, problem I had issues with when taking apart to clean, the burners are hard to get back on if not exactly lined up. Secondly, no matter how much I clean the surface and polish it, it always look blurry or smeary. Thirdly, the grates have scratch marks from the cooking pots and therefore leave white marks which will not clean up. Fourthly, the grates have already started scratching the surface which is only going to add to the appearance of looking cheap.
Response from frigidaire.comBy Owen, Online Outreach Specialist, July 4, 2024
Hello Cazzo1816,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 3, 2024
Posted by: Whodatblu
[This review was collected as part of a promotion.] Love this appliance
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great range
on July 4, 2024
Posted by: mce55
[This review was collected as part of a promotion.] So far this range has performed as expected.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love it so far - broiler is weak
on July 4, 2024
Posted by: jamiswillie
[This review was collected as part of a promotion.] The oven and stovetop work great. We love the griddle. I have not tried the air fryer setting yet. The broiler is weak and is an electric element instead of gas which, I do not understand that choice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on July 5, 2024
Posted by: AndyCS2
[This review was collected as part of a promotion.] The range is excellent! I didn’t think we would end up using the middle griddle section, but I was wrong. My wife loves it! The whole unit looks very professional and stylish. We also love the black stainless steel color.
The one downside that my wife had complained about is how raised up the burner grates are. They do obviously get hot and it can be easier to accidentally touch one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 5, 2024
Posted by: PatrickJon
[This review was collected as part of a promotion.] Quality product. First time having Frigidaire appliances and here at home we're extremely satisfied.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We Love It!
on July 5, 2024
Posted by: 49ersFan
[This review was collected as part of a promotion.] We haven't used all the features yet but so far we love it! The air fry function is awesome! We are so happy!
Written by a customer while visiting frigidaire.com