Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(969 Reviews)
Rating breakdown 969 reviews
5 Stars
805
4 Stars
139
3 Stars
13
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
4
Wonderful stove
on September 5, 2025
Posted by: Jaa13
[This review was collected as part of a promotion.] I’ve only had this stove about a week, and haven’t used all of its features yet, but am very pleased with it thus far. It is pretty to look at and has everything I wanted - full convection, air fry and other capabilities. It’s been easy to wipe off. The grates are solid and a bit heavy (not overly so) as there are two that each over two burners (as opposed to one per burner). The griddle in the middle, which I haven’t used yet, is more narrow than you would think they would have made; it’s wide enough to fit bread for grilled sandwiches and you could probably make 2-3 at a time. The settings are easy to follow. Note that the stove includes the griddle in the middle but if you want a grate to use over the long middle burner you need to purchase it separately.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 8, 2025
We’re happy to hear you’re enjoying your new range and that it has the features you were looking for. Thank you for sharing your detailed feedback about the grates, griddle, and settings—it’s great to know the range has been easy to use and maintain so far. We hope you continue to enjoy exploring all of its capabilities! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
4
nice looking appliance
on September 5, 2025
Posted by: Pborto
[This review was collected as part of a promotion.] Very nice looking appliance.
things we dont like:
oven heat vent is crooked, looks cheap.
Not sure if air fryer is working, still testing. No audible fan.
Directions are poor, no mention of red light indicators in LED area.
things we dont like:
oven heat vent is crooked, looks cheap.
Not sure if air fryer is working, still testing. No audible fan.
Directions are poor, no mention of red light indicators in LED area.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 8, 2025
Thank you for your feedback! We’re glad to hear you like the look of your appliance. We understand your concerns regarding the oven vent, air fryer, fan, and directions. If you need assistance or further clarification, you can reach our live chat at Frigidaire.com or call 1-800-374-4432 (8 AM–8 PM EST). - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas range
on September 7, 2025
Posted by: Chappy SC
[This review was collected as part of a promotion.] Great gas range
Written by a customer while visiting frigidaire.com
Customer Rating
5
Coolest stove ever!
on September 8, 2025
Posted by: Destiney
[This review was collected as part of a promotion.] This stove literally does it all and fast!
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 8, 2025
Thanks for the great feedback! We’re thrilled to hear your stove is delivering fast and versatile performance. We appreciate you choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful range
on September 8, 2025
Posted by: Ts64cook
[This review was collected as part of a promotion.] 50 years cooking. so far I love the range. its definitely a learning curve getting use to all the functions. Cook top is great! Broiler is good for what I use it for, mostly broiling vegetables. You do have to let the broiler warm up longer than directions call for. Steam bake does produce a large amount of steam. still getting use to baking in it. Overall I would recommend it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 9, 2025
Thank you so much for sharing your thoughtful feedback and for trusting our brand after so many years of experience in the kitchen! We’re delighted to hear that you’re enjoying your new range, especially the cooktop and broiler, and that you’d recommend it to others. It’s wonderful to know it’s meeting your cooking needs, from vegetables to baking. We also appreciate your insights on the broiler warm-up time and steam bake function. Your observations are valuable, as they not only help us understand your experience but also allow us to continue improving our appliances. If you’d like, our team would be happy to walk through the features with you and offer tips to help make the learning curve a little smoother. Please don’t hesitate to reach out if you’d like additional support. You can connect with us through Live Chat at Frigidaire.com or call our Customer Care team at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Everything I hoped for
on September 9, 2025
Posted by: Bg19
[This review was collected as part of a promotion.] The stovetop is so nice and all other functionalities work as expected. I'm very happy with this purchase.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 10, 2025
We’re glad to hear that your stovetop and other features are working perfectly and that you’re happy with your purchase! If you ever need assistance or have questions, our team is available through the live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great stove with lots of options
on September 11, 2025
Posted by: Jandmoutdoors
[This review was collected as part of a promotion.] Love that this stove has so many different options and especially that it’s not a smart appliance or WiFi enabled. We bought it for the simplicity of it and the different oven features. We have LP and had to convert the from natural gas to LP fittings and it was easy enough. Love the size of the oven. Overall very happy with this stove!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 12, 2025
We’re happy to hear you’re enjoying your new stove, especially the variety of oven features and the simplicity without WiFi. It’s great to know the LP conversion was smooth and that the oven size is working well for you. If you ever need support, our team is available through the live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 11, 2025
Posted by: Gubby
[This review was collected as part of a promotion.] This replaced my last range that I had for 15 1/2 years. I like how it looks & cooks & if it lasts as long as the last one I’ll be very pleased!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 15, 2025
Thank you for your feedback! We’re glad to hear that you like the look and performance of your new range. We hope it serves you just as well as your previous one for many years to come. If you have any questions or need assistance, you can contact us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com