Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(911 Reviews)
Rating breakdown 911 reviews
5 Stars
757
4 Stars
133
3 Stars
11
2 Stars
3
1 Star
7
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
5
Beautiful stove
on August 26, 2025
Posted by: Americanbeauty
[This review was collected as part of a promotion.] Absolutely beautiful piece ,easy to clean,and the oven is a piece of art
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on August 28, 2025
Posted by: Ray Tremblay
[This review was collected as part of a promotion.] Love the stove. Beautiful, and easy to keep clean. It is not without some room for improvement, but very glad of the choice we made. Two things to know, the simmer burner is slow to light. I am guessing it is due to the extremely light gas flow, not sure there is a way to fix that. But works great for delicate tasks like browning butter. And the storage drawer on the bottom, tends to come off track easily when pulled out too far. Simple to correct, and in no way a reason to avoid this product, but could be better. But even with those two issues, I still give this stove 5 stars.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 29, 2025
We’re so glad to hear that you’re enjoying your new stove and that it has been a great addition to your home! It’s wonderful to know that you find it both beautiful and easy to keep clean, and we truly appreciate you sharing the thoughtful details of your experience.
At the same time, we also value the constructive feedback you’ve provided about the simmer burner and the storage drawer. Insights like yours help us better understand how our products are used day-to-day and where improvements can be made to enhance the overall customer experience.
If you’d like us to take a closer look at your specific unit or provide any additional assistance, please don’t hesitate to connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday–Friday, 8:30 am–8:00 pm EST). Our team would be happy to help. - Maria
At the same time, we also value the constructive feedback you’ve provided about the simmer burner and the storage drawer. Insights like yours help us better understand how our products are used day-to-day and where improvements can be made to enhance the overall customer experience.
If you’d like us to take a closer look at your specific unit or provide any additional assistance, please don’t hesitate to connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday–Friday, 8:30 am–8:00 pm EST). Our team would be happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Really happy
on August 29, 2025
Posted by: Dea63
[This review was collected as part of a promotion.] I purchased a new home and old range seemed okay. Only issue is every time I used top one of the smoke/CO alarms always went off. Since my new range I’m cooking all the time with no alarms going off and I love the amazing options the oven provides- makes me want to make old favorites.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 2, 2025
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your new range has made cooking more enjoyable and worry-free, and that the oven’s versatile options are inspiring you to make your favorite dishes. We’re so glad it’s a great fit for your home! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Getting use to it
on September 3, 2025
Posted by: Dersky
[This review was collected as part of a promotion.] The controls take a little getting use to as on any new appliance. Same with the broiler. Have figure out what shelf adjustment to make. Over all we like the gas range. It's a learning thing. Hate the buzzer. Wish it had a different tone or sound. Sets our teeth on edge.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 4, 2025
Thanks for sharing your experience! It’s completely normal for new appliances to take a bit of getting used to, and we’re glad to hear you’re liking the gas range overall. We appreciate your feedback about the buzzer sound—we understand how important those little details can be, and we’ll definitely pass your suggestion along. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards, -Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
It’s brand new and it’s mine
on September 4, 2025
Posted by: Standbyme
[This review was collected as part of a promotion.] Since moving into my new home with all my new Frigidaire appliances I can say that I am very pleased with my developers choices . Looking forward to many years of satisfied and uninterrupted service .
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 5, 2025
We’re delighted to hear how pleased you are with your new appliances and that they’re helping make your new home even more enjoyable! It’s wonderful to know that your developer’s choice has brought you confidence in the quality, reliability, and design of your appliances. We take great pride in creating products that support your everyday life, and we look forward to being part of your home for many years to come. If you ever have questions or need support in the future, we’re here to help. You can reach us easily through Live Chat at Frigidaire.com or by calling us at 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. Our Customer Care Team will be happy to assist you. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Wonderful stove
on September 5, 2025
Posted by: Jaa13
[This review was collected as part of a promotion.] I’ve only had this stove about a week, and haven’t used all of its features yet, but am very pleased with it thus far. It is pretty to look at and has everything I wanted - full convection, air fry and other capabilities. It’s been easy to wipe off. The grates are solid and a bit heavy (not overly so) as there are two that each over two burners (as opposed to one per burner). The griddle in the middle, which I haven’t used yet, is more narrow than you would think they would have made; it’s wide enough to fit bread for grilled sandwiches and you could probably make 2-3 at a time. The settings are easy to follow. Note that the stove includes the griddle in the middle but if you want a grate to use over the long middle burner you need to purchase it separately.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 8, 2025
We’re happy to hear you’re enjoying your new range and that it has the features you were looking for. Thank you for sharing your detailed feedback about the grates, griddle, and settings—it’s great to know the range has been easy to use and maintain so far. We hope you continue to enjoy exploring all of its capabilities! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
4
nice looking appliance
on September 5, 2025
Posted by: Pborto
[This review was collected as part of a promotion.] Very nice looking appliance.
things we dont like:
oven heat vent is crooked, looks cheap.
Not sure if air fryer is working, still testing. No audible fan.
Directions are poor, no mention of red light indicators in LED area.
things we dont like:
oven heat vent is crooked, looks cheap.
Not sure if air fryer is working, still testing. No audible fan.
Directions are poor, no mention of red light indicators in LED area.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 8, 2025
Thank you for your feedback! We’re glad to hear you like the look of your appliance. We understand your concerns regarding the oven vent, air fryer, fan, and directions. If you need assistance or further clarification, you can reach our live chat at Frigidaire.com or call 1-800-374-4432 (8 AM–8 PM EST). - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas range
on September 7, 2025
Posted by: Chappy SC
[This review was collected as part of a promotion.] Great gas range
Written by a customer while visiting frigidaire.com