Kind of heavy and bulky for a travel steamer, first one was defective and I had to get a replacement. Second is in working order and works ok but I’ve owned cheaper, lighter, more powerful steamers.
No, I would not recommend this to a friend.
Response from conair.comBy Conair, August 14, 2026
We're sorry to hear the ExtremeSteam PowerSteam Dual Voltage Steamer did not fully meet your expectations, especially regarding its size and weight for travel. While we're glad we were able to assist with a warranty replacement and that your replacement unit is working, we understand your concerns about its performance compared to other steamers you've used. For best results, we recommend allowing the unit to fully preheat and using distilled water to help maintain optimal steam output. Your feedback helps us evaluate product performance and improve future consumer experiences, and we sincerely thank you for sharing it.
Brought this specific Travel Garment Steamer with Dual Voltage because of my travels for work. Unfortunately, the steamer has only worked a few times before it stopped functioning properly. It still heats the water, but no steam comes out of the steam outlet, making it unusable.
Response from conair.comBy Conair, August 3, 2026
We're sorry to hear that your Conair ExtremeSteam PowerSteam Dual Voltage Steamer stopped producing steam after only a few uses, especially since you selected it specifically for business travel. If the unit is heating but not steaming, we recommend checking for mineral buildup by following the cleaning instructions in the product manual, ensuring the water tank is properly seated, and confirming the steam outlet is free of any blockages. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901063972 so our team can assist with additional troubleshooting and review your experience. We appreciate you bringing this to our attention, as your feedback helps us improve our products and consumer experience, and we thank you for taking the time to share your thoughts.
Only used twice and now doesn’t work. Heats up but no steam will come out. Only used bottled water also
No, I would not recommend this to a friend.
Response from conair.comBy Cuisinart, June 23, 2026
We’re sorry to hear about your experience with the steamer and understand how frustrating it can be when it heats but does not produce steam. We recommend ensuring the water tank is properly seated, checking for any blockages, and priming the unit by allowing it to fully heat and holding it upright to encourage steam flow. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8901025040 so we can further assist and evaluate your unit. Thank you for your feedback—it helps us improve future product performance and reliability.
I’ve bought two of these. One worked for a year then stopped working and another never worked even once.
Response from conair.comBy cuisinart, December 29, 2025
We're sorry to hear about your experience and appreciate you sharing this feedback. We recommend ensuring the unit is fully cooled before refilling and using distilled water only. If the steamer does not power on, try a different outlet. If the issue persists, please contact our Consumer Service Team at 1-800-326-6247 and reference ticket 8900472634.
Bought this steamer 2 months ago and loved it. We used it daily with distilled water only, and even travelled, using the dual voltage system without issue. Then, suddenly, the steamer stopped producing steam, though it seemed to still be heating up… it’s completely defective! We spent a lot of money on it and are incredibly disappointed.
I bought this a few months ago and was only able to use it two or three times before it stopped working. As directed, I only used distilled water, but after the first few uses, I couldn't get any steam to come out.