Customer reviews from sharkninja.com
Shark - Clean Sense Air Purifier with Odor Neutralizer Technology, HEPA Filter, 500 sq. ft - White
Average customer rating
4.7
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
122
4 Stars
15
3 Stars
3
2 Stars
1
1 Star
6
95%of customers recommend this product.
(
108 out of
114)
Customer Reviews for Shark - Clean Sense Air Purifier with Odor Neutralizer Technology, HEPA Filter, 500 sq. ft - White
Customer Rating
4
Easy to use
on August 8, 2023
Posted by: Shelby1474
from Rhodes,mi
Gender:Female
[This review was collected as part of a promotion.] This air purifier was very easy to put together and use. The buttons are eas very easy to understand and use. I gave it a4 out of 5 because I feel the air freshener that you put in the purifier could be a little stronger, I was hoping for a nice fresh scent in that room but I didn’t smell it at all.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product
on August 6, 2023
Posted by: Ahaab
from Pasadena
Gender:Male
[This review was collected as part of a promotion.] I got this a few weeks ago and set it up right away in my family room. It is about 2.5 feet tall and needs to be 3 inches away from the wall. It was very easy to set up and turn on. It displays a percentage of clean air right on the side of it. There is a place for an odor circle that can be replacement. The one that came with it does smell really good. You can change the intensity as well! Highly recommend this product! It does a great job!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fresh Air
on August 7, 2023
Posted by: Vera72
from Cleveland,OH
Gender:Female
[This review was collected as part of a promotion.] The Shark Clean Sense Air Purifier Max with Odor Neutralizer Technology is a must have in my home. I suffer from allergies so this is great and easy for me to use. It's also good because it gets rid of food smells. It doesn't take up too much space. I feel that it's the perfect size. I like that it shows the quality of air and the particles that's in the air. It runs quiet so unless you see it you don't know it's there but you will enjoy the fresh air. I also like the fact that I can dim or turn off the display. The odor neutralizer leaves my home smelling great. It's also a great looking unit. This is great and I feel that every home should have one in it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
love it!
on August 18, 2023
Posted by: Rachel3481
from Port St Lucie, FL
Gender:Female
[This review was collected as part of a promotion.] I really like this. It tells about several things in the air & cleans it. Every time I cook, it says the air is bad. I never new. I like the color coding of good, bad & in the middle. The touch panel is really nice. It makes me feel good to have this in my home. I have had others, but they did not do all the things that this does, nor did they cover this much square feet. This can do my whole house. It doesn't seem to use the filter that fast, which is a very important thing I look for. I have been using it for a few weeks and the filter life is at 93%. Other ones did not ever have something that would tell me the life of the filter, so this is unique and I love it. A con would be the smelly thing that comes with it. It does not say what it is that would be circulating through the air to make that smell. Additionally, I had no idea the package was that smelly thing. A warning should be placed on it so that people that do not wish to use it, do not open it. I did not want my son nor I to breath that in from opening it because the ingredients are unknown. Another thing that I wish this did was to eliminate the BAD chemicals that are in things like that usually. That would be the best. If the ingredients are good in that smelling thing, then it shouldn't be a problem to be transparent about it. Have a smelly thing that is not full of the BAD chemicals would be fantastic.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Don’t Waste Your Money
on December 14, 2025
Posted by: Jroman
from North Carolina
Gender:Female
Expensive junk. Changed filter every 60 days, stopped working after owning for 11 months. Buy Levoit instead
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 16, 2025
Hi there,
We truly disappointed to hear of the experience you’ve had with your unit. It’s incredibly frustrating when a product stops working, and we appreciate you taking the time to share this with us. Your feedback is important and helps us improve both our products and support. Please give us a call at 1-855-427-5127 so we can review the details and assist you further. Our team is available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’ll work with you to find the best possible solution.
Kind Regards,
Shark Clean US.
We truly disappointed to hear of the experience you’ve had with your unit. It’s incredibly frustrating when a product stops working, and we appreciate you taking the time to share this with us. Your feedback is important and helps us improve both our products and support. Please give us a call at 1-855-427-5127 so we can review the details and assist you further. Our team is available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’ll work with you to find the best possible solution.
Kind Regards,
Shark Clean US.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Purple Offends Shell
on January 9, 2026
Posted by: SJ9518
Gender:Male
The only thing it does is raise your electric bill.
Response from sharkninja.comBy SharkNinja, January 10, 2026
Hi there,
Thank you for taking the time to leave a review.
We hear your concern about your electric bill increasing since using your Shark product. This isn’t the experience we want for our customers, and we completely understand how this may have affected you. Please know that your feedback is very important to us, and we’ll make sure it’s shared with the appropriate teams internally.
If there’s anything we can do to improve your experience or if you’d like to share more thoughts, we’d love to hear from you. Your satisfaction matters to us. Please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Clean NA.
Thank you for taking the time to leave a review.
We hear your concern about your electric bill increasing since using your Shark product. This isn’t the experience we want for our customers, and we completely understand how this may have affected you. Please know that your feedback is very important to us, and we’ll make sure it’s shared with the appropriate teams internally.
If there’s anything we can do to improve your experience or if you’d like to share more thoughts, we’d love to hear from you. Your satisfaction matters to us. Please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Clean NA.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Disappointed
on December 10, 2025
Posted by: Disappointed 1
from 13032
Gender:Male
It’s too loud make a whistling sound when the fan kick on high when set on auto my prior shark air purifier came with a remote this didn’t feel like shark down graded me with this replacement. I guess I’m looking for a new brand.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 10, 2025
Hi there,
Thank you for sharing your feedback. It’s disappointing to hear that you're experiencing issues with the noise level. We’d like the opportunity to review this further and assist you. Please give us a call at 1-855-427-5127 so our team can look into this for you. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean.
Thank you for sharing your feedback. It’s disappointing to hear that you're experiencing issues with the noise level. We’d like the opportunity to review this further and assist you. Please give us a call at 1-855-427-5127 so our team can look into this for you. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Air Purifier
on June 8, 2022
Posted by: Sticker Picker 82
from Pennsylvania
Gender:Female
[This review was collected as part of a promotion.] I have been and continue to be a Shark Brand consumer. I really love this air purifier for my home. This purifier is very user friendly. I really love the features on the purifier. 1st I LOVE that it gives the percentage of clean air as a display. There are levels on the air quality displayed on the purifier. Multi User Settings such as Auto, Fan, Timer, Power & Child Lock to keep the settings in place. It is very quiet when it runs and very compact and modern looking and lightweight.
Setting it up was a breeze. Comes with directions. The filter performance life is 8-12 months. It would have been cool if there was small remote to go with it.
Shark Brand Never Disappoints! We have quite a few items by this brand that still is used by our household almost daily.
Setting it up was a breeze. Comes with directions. The filter performance life is 8-12 months. It would have been cool if there was small remote to go with it.
Shark Brand Never Disappoints! We have quite a few items by this brand that still is used by our household almost daily.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com