Customer reviews from sharkninja.com
Shark - Clean Sense Air Purifier with Odor Neutralizer Technology, HEPA Filter, 500 sq. ft. - White
Average customer rating
4.8
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
107
4 Stars
12
3 Stars
2
2 Stars
1
1 Star
3
96%of customers recommend this product.
(
102 out of
106)
Customer Reviews for Shark - Clean Sense Air Purifier with Odor Neutralizer Technology, HEPA Filter, 500 sq. ft. - White
Customer Rating
5
Has helped me so much
on October 11, 2024
Posted by: juanamonkey
I have bad seasonal allergies and recently got a dog. I definitely need a bit of help cleaning the air. This was super easy to set up. It’s also super quiet. It has helped me tremendously!!! It even takes the scent of my wall plugs away when it’s on. When I cook it cleans the air and makes it smell fresh again. I love it!
Written by a customer while visiting influenster.com
Customer Rating
3
Not what I thought it was
on October 28, 2024
Posted by: Sandy40
from Norfolk NY
Gender:Female
I just bought the shark clean sense purifier and I don't get any smell from the order neutralizer.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 1, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Clean Sense Air Purifier Max. We will absolutely share your feedback with the relevant teams for consideration on future products.
If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Clean Sense Air Purifier Max. We will absolutely share your feedback with the relevant teams for consideration on future products.
If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
on December 4, 2024
Posted by: Shark Clean
So very happy with the product. It is wonderful. The air has been great in the house since I purchased this product! Thank you
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Broke on the second week
on December 30, 2024
Posted by: Sophia
from Arizona
Gender:Female
Broke on the second week of using, the power button keeps flashing and it makes this weird quiet sound. There’s no way of resetting or rebooting it. It just stopped working, also I thought it comes with a top filter piece but that came missing.
Response from sharkninja.comBy SharkNinja, February 20, 2025
Hello Sophia,
Thank you for taking the time to leave a review.
We're so sorry to hear of the troubles you've faced with your Air Purifier. We can see that the issues has been resolved. If you still need assistance with this, please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Thank you for taking the time to leave a review.
We're so sorry to hear of the troubles you've faced with your Air Purifier. We can see that the issues has been resolved. If you still need assistance with this, please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Highly quality air purifier
on January 2, 2025
Posted by: voil_7544
The second Shark Air Purifier in my house. It is a great machine should be in each house because it helps us to remove odor, cooking smell and reduce dust. The noise level depends on the level of the fan setup. With lowest level will not affect to the keep and the highest level help remove quickly bad air quality. Overall, it is a great to keep fresh air at home.
Written by a customer while visiting influenster.com
Customer Rating
3
Nice features
on January 9, 2025
Posted by: Tonitderosa
It’s ok but doesn’t help as good as I want with dust
Response from sharkninja.comBy SharkNinja, February 20, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sad to hear that your air purifier hasn't helped as much as you'd like with dust. We'll certainly share your feedback with the relevant teams for improvement. We’d also love to help ensure that you have the best experience with your product; kindly give our team a call at 1-855-427-5127, so we can look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sad to hear that your air purifier hasn't helped as much as you'd like with dust. We'll certainly share your feedback with the relevant teams for improvement. We’d also love to help ensure that you have the best experience with your product; kindly give our team a call at 1-855-427-5127, so we can look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great machine
on January 12, 2025
Posted by: tt_108_8330
The Shark Air Purifier with True HEPA is an impressive addition to any home, offering powerful filtration to improve indoor air quality. Its True HEPA filter captures dust, allergens, and pet dander, providing a cleaner and healthier environment. The sleek design fits seamlessly into any room, and the intuitive controls make it easy to use. With multiple fan speeds and quiet operation, it effectively purifies the air without disturbing your daily activities. Overall, the Shark Air Purifier delivers excellent performance and value, ensuring a fresher, allergen-free space for your family.
Written by a customer while visiting influenster.com
Customer Rating
5
Air quality game changer!
on January 15, 2025
Posted by: shentelb_4142
I bought this Shark Never Change air purifier for my son's room. I can tell you that the performance is mighty and takes up little space. It's quiet enough to not bother my son while he is sleeping. Every time I go into his room, his air feels the most purified compared to my other rooms. I will be purchasing a few more of these for my other children. This air purifier has 2 additional filters on either side of the machine, and one big one in the center. It's very easy to remove each piece to clean them out. It alerts you when you need to check the filters on either side of the machine. I am very happy with my purchase. Another winner by Shark
Written by a customer while visiting influenster.com