Customer reviews from kidsii.com
Baby Einstein - Neighborhood Symphony Activity Jumper - MULTICOLORED
Average customer rating
4.1
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
52
4 Stars
12
3 Stars
0
2 Stars
3
1 Star
13
86%of customers recommend this product.
(
63 out of
73)
Customer Reviews for Baby Einstein - Neighborhood Symphony Activity Jumper - MULTICOLORED
Customer Rating
2
Loved it until my son got hurt
on April 18, 2022
Posted by: Lizzz28
from Kentucky
I loved this item, my son loved it. Until one day he somehow flipped it over when he was in it, he busted his lip pretty bad, got a bad bruise on his head. I checked the item over to make sure nothing was loose or missing and it seemed in good shape. We got this brand new. It was such a scary situation. He was under the weight limit also I’m not sure how he flipped it over. But parents be careful.
Pros: Easy to use, Easily Cleaned
Cons: Poor quality
No, I would not recommend this to a friend.
Written by a customer while visiting kidsii.com
Customer Rating
1
suspension snapped
on September 2, 2022
Posted by: unsatisfied customerr
from jerusalem,israel
my baby was jumping in it, and it snapped out of the blue with her in it, thank g-d she didnt get hurt.
Pros: Easy to use, Entertaining
Cons: Short lived, Poor quality, Stopped working
No, I would not recommend this to a friend.
Written by a customer while visiting kidsii.com
Customer Rating
1
Dangerous, do not buy!
on April 6, 2023
Posted by: Mireille
Got this for my baby boy, not sterdy, tips over and baby will fall, thankfully I was there to catch my baby and not hurt. This not well designed for the frame to stay firm on the ground, not worth it, do not buy.
Written by a customer while visiting kidsii.com
Customer Rating
1
PLEASE Don't BUY
on November 26, 2023
Posted by: Klone123
I would not recommend this jumper to anyone. While my Granddaughter was jumping in which I bought for her,the belt that was holding it together severed and broke while she was in it. She is 6 months old and thankfully she wasn't to hurt. She is also under the weight restriction. So I'm not sure we just got a faulty one but this could of turned out worse then it was.
Response from kidsii.comBy Consumer Services, December 6, 2023
Thank you for communicating your concern with the jumper. We want to continue the conversation and provide direct support. Please call us at 800-230-8190, Monday through Friday, from 9 AM to 5 PM EST.
Written by a customer while visiting kidsii.com
Customer Rating
1
Wow garbage
on November 27, 2023
Posted by: Vetdad
I have had this for my daughter for 6 months and as she was jumping in it this morning the leg of the jumper snapped as she was jumping in it
Response from kidsii.comBy Consumer Services, December 6, 2023
Your input means a great deal to us. Thank you for sharing these concerns about the jumper. Our product specialists are eager to learn more and offer support. Call us at 800-230-8190, Monday through Friday, from 9 AM to 5 PM EST.
Written by a customer while visiting kidsii.com
Customer Rating
1
DANGEROUS!!
on April 10, 2024
Posted by: Stephsd
Super dangerous. The white strap ripped in half while my baby was jumping. Jumper collapsed with him in it.
Response from kidsii.comBy Consumer Services, April 11, 2024
We appreciate you reaching out to us! We apologize for learning about your dissatisfaction with our Neighborhood Symphony Activity Jumper. Ensuring safety is our top priority. The support staff is happy to assist. Please give us a call at 800-230-8190, 9 a.m. to 5 p.m. EST, Monday through Friday.
Written by a customer while visiting kidsii.com
Customer Rating
1
Great until it collapsed
on April 10, 2024
Posted by: Stephsd
My 5 month old loved jumping in his bouncer until the white strap ripped apart causing the saucer component to collapse with him in it.
Response from kidsii.comBy Consumer Services, April 11, 2024
Thank you for contacting us regarding your Neighborhood Symphony Activity Jumper. We apologize for any concerns you may have and would like to assure you that your safety and satisfaction are our top priorities. Our support team is available at 800-230-8190 from Monday to Friday, 9:00 a.m. to 5:00 p.m. EST.
Written by a customer while visiting kidsii.com
Customer Rating
1
Unsafe, breaks easily
on April 15, 2025
Posted by: Rm87
from Iowa
My son loved this product. But we hate it now because it trapped his arm between the drum and the guitar toy the other day, it was wedged in there tight and it took a little bit to get it free and left redness and indents on both sides of his arm for quite some time. Then today one of the straps broke while he was in it causing him to fall and hit his head on one of the poles leaving a lump. He is well under the weight limit and is only 6m. so there should be no issues.
Pros: Portable, Lightweight
Cons: Short lived, Poor quality, Stopped working
No, I would not recommend this to a friend.
Response from kidsii.comBy Consumer Services, April 18, 2025
We value your feedback greatly and want to ensure that your child always has a positive, enjoyable, and safe experience with our products. Our support team is available at 800-230-8190 from Monday to Friday, 9 am to 5 pm EST to assist you with any concerns or questions you may have regarding the Neighborhood Symphony Activity Jumper. Thank you for choosing our products, and we look forward to serving you!
Written by a customer while visiting kidsii.com