Customer Reviews for Baby Einstein - Sea Dreams Soother Crib Toy - Multi
Customer Rating
1
Batteries meltEd in the machine
on July 25, 2019
Posted by: Momoitty
from Minneapolis
Am very disappointed becauseinlove Baby Einstein and when I went to put in my baby’s new crib it was not working properly. When I opened the battery area and it was Corroded. It got all over the bed and my hands. Am trying to bash you guys but look more closely at your products because they are benificial to kids.
We purchased this for my son after his PICU stay because he loved the hospital one. We purchased in February and sadly it has now broken. It will often stop and start randomly and make sound but not move or glow. :( We can’t return it, we can’t reliably use the one we have nor can we get a new one. This was the best thing to soothe him to sleep and I’m so bummed it isn’t working right.
Pros: Easy to use, Entertaining
I would recommend this to a friend!
Response from kidsii.comBy Sarah, Consumer Services team, November 10, 2021
Hi, this is Sarah from Baby Einstein. Thank you for providing feedback. Please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We want to see how we can help!
I'm so glad we decided to get the Sea Dreams Soother for our daughter's nursery. She falls asleep to it every night. I wish it didn't drain batteries so quickly, but no complaints otherwise.
Pros: Easy to use, Great quality, Good Construction, Entertaining
We got this on my baby shower and started using it few weeks ago and baby loves it, its helping us to transition him to his own bed but it stopped working yesterday, the music works but the animals and light don’t, I am so disappointed because I really love this toy.
Pros: Easy to use, Multi-functional, Entertaining
Cons: Stopped working
I would recommend this to a friend!
Response from kidsii.comBy Sarah, Baby Einstein Consumer Service Team, November 10, 2021
Hi, this is Sarah from Baby Einstein. Thank you for providing feedback. Please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We want to see how we can help!
Just bought this for a 6 month old who fights naps. Installed it on the side if his crib. I woke up to find him with his head up against it. Looks like he kicked it and managed to roll head first into it in his sleep.
I took it out of his crib right away and will return it
Purchased 2 within one month. The first one completely stopped working, exchanged it for a new one which has now started to make a terrible noise when the creatures move. Very disappointed, stuck with an item I can’t use because is got rid of the box thinking the second one would be good! I Do not recommend purchasing this sea dreamer.
We bought ours when our son was a baby and in Children's Hospital with Neuroblastoma. He's now 4 years old and in remission and still watches it every night. It really needs a lithium battery and charger. We've gone through a ton of C batteries. It is getting noisy in it's old age, but we have no other complaints. We spent several long nights half-sleeping to its song during that journey and we'll never forget it. It soothed him when we couldn't hold him. Thank you.
Baby loves it but it is defective and stopped after a month. Don't have box or receipt so we are stuck with a non working baby toy.
Cons: Short lived, Stopped working
No, I would not recommend this to a friend.
Response from kidsii.comBy kidsiipwr, kidsiipwr, December 1, 2018
Thank you for contacting us! We're so sorry to hear your experience. Our Kids2 Care team would like to assist you directly. We have sent them your email address and you should be contacted soon.