Customer Reviews for Baby Einstein - Sea Dreams Soother Crib Toy - Multi
Customer Rating
5
Amazing aquarium
on October 1, 2023
Posted by: fernandarriaga
from Scottsdale
What can I say is simply perfect! I love the music last long is so calming and peaceful, the toys movement are magical. All babies must have one of this aquarium, is the best toy ever!
Pros: Portable, Easy to use, Lightweight, Great quality, Durable, Easily Cleaned, Comfortable, Good Construction, Entertaining
My 4 month old hit over the toy and all sound stopped working I’m extremely disappointed considering the price it was her favorite toy and helped her fall asleep but after one fall doesn’t work.
I received this today and went and bought brand new batteries that were listed in the user manual. The light comes on and the sound plays, but unfortunately none of the motor functions work. There is slight movement when turned onto motion settings in two of the sea creatures but then no movement at all, and the light bar at the top doesn’t scroll either. It appears to be a defective motor, with customer service only open on weekdays. Hoping the company will resolve this upon customer service email response.
First of all, the batteries do not last more than maybe a month?? Second of all, who's brilliant idea was it to put a loud CHIME sound in when the battery is low?? Why not just turn off? It has a little indicater light that the battery is low, it then will start CHIMING LOUDLY. Multiple times its woken baby up because all the sudden the battery is low and it has to tell everyone about it. Poor design!
Pros: Easy to use
Cons: Short lived, Poor quality, Bulky
No, I would not recommend this to a friend.
Response from kidsii.comBy Baby Einstein Customer Service, March 23, 2022
Hi, this is Sarah from Baby Einstein. We’re sorry you were disappointed with our product. We always want to surpass expectations, so please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We would be happy to see how we can help!
We received this product as a gift over the holidays. My kids completely enjoy it for bed time, BUT recently, the motor inside stopped working, so the sea creatures no longer move.
My son was in the NICU for two weeks when he was born and they had one of these. It worked so well we had to get one for when we got home. Supposedly, ocean sounds mimic the sound they are used to in the womb and it’s very comforting to babies. Our son won’t go to sleep without it. It is amazing and would 10/10 recommend. That being said, I do have one complaint. It worked great for the first week or so, and then the batteries died, and after we replaced them the pieces inside stopped moving, which is a shame because that’s one of the best features of this sound machine. The noise is really all we need for our son to go to sleep, but it would be nice for him to have something to watch before he doses off.