Customer reviews from kidsii.com
Baby Einstein - Sea Dreams Soother Crib Toy - Multi
Average customer rating
3.9 out of 5
3.9
(126 Reviews)
Open Ratings Snapshot
Rating breakdown 126 reviews
5 Stars
84
4 Stars
8
3 Stars
3
2 Stars
5
1 Star
26
78%of customers recommend this product. 
(
91 out of 116
)
Best Buy Privacy Policy
Customer Reviews for Baby Einstein - Sea Dreams Soother Crib Toy - Multi
Customer Rating
2 out of 5
2
Poor design
on December 28, 2020
Posted by: Nana_Boston
from Boston, MA
Unable to use light or motion without intense sounds. This is when using the “low” sound switch. Poor design offers very minimal options for parents attempting to soothe newborns.
Pros: Portable
Cons: Poor quality
No, I would not recommend this to a friend.
Response from kidsii.comBy SarahConsumer ServiceNovember 22, 2021
Hi, this is Sarah from Baby Einstein. Thank you for providing feedback. Please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We want to see how we can help!
Written by a customer while visiting kidsii.com
Customer Rating
5 out of 5
5
A must have!!
on February 4, 2021
Posted by: bren786
from Ohio
Our son absolutely loves lights and music. This product is a must have for every baby!!! Our son is mesmorized by this product. It's perfect in every way, so soothing and relaxing. It has many features. The music is so soothing for babies and very appropriate the lights and animation are engaging. Thank you for this product it's simply amazing!!
Pros: Portable, Easy to use, Lightweight, Great quality, Durable, Easily Cleaned, Good Construction, Multi-functional, Entertaining
I would recommend this to a friend!
Written by a customer while visiting kidsii.com
Customer Rating
4 out of 5
4
Great machine horrible batteries.
on December 1, 2021
Posted by: KBMomma
from WA
[This review was collected as part of a promotion.] I love this product! Having said that, I have a complaint with it overall. It says it doesn't come with batteries but my unopened never used one came with them. I went to replace them when they started dying and there was battery acid everywhere! They were green GP ones.
Pros: Easy to use, Entertaining
I would recommend this to a friend!
Written by a customer while visiting kidsii.com
Customer Rating
4 out of 5
4
Work Like a Charm
on December 2, 2021
Posted by: JAA00
from Oklahoma
My son was in the NICU for two weeks when he was born and they had one of these. It worked so well we had to get one for when we got home. Supposedly, ocean sounds mimic the sound they are used to in the womb and it’s very comforting to babies. Our son won’t go to sleep without it. It is amazing and would 10/10 recommend. That being said, I do have one complaint. It worked great for the first week or so, and then the batteries died, and after we replaced them the pieces inside stopped moving, which is a shame because that’s one of the best features of this sound machine. The noise is really all we need for our son to go to sleep, but it would be nice for him to have something to watch before he doses off.
Pros: Great quality, Durable, Entertaining
Cons: Stopped working
I would recommend this to a friend!
Written by a customer while visiting kidsii.com
Customer Rating
1 out of 5
1
We love this product BUT….
on January 17, 2022
Posted by: Amber DP
from Los Angeles
We received this product as a gift over the holidays. My kids completely enjoy it for bed time, BUT recently, the motor inside stopped working, so the sea creatures no longer move.
We’ve only had the product for less than a month.
This is very disappointing.
Cons: Short lived, Stopped working
No, I would not recommend this to a friend.
Written by a customer while visiting kidsii.com
Customer Rating
2 out of 5
2
Not worth the money
on March 21, 2022
Posted by: marlierr
from San Diego, CA
First of all, the batteries do not last more than maybe a month??
Second of all, who's brilliant idea was it to put a loud CHIME sound in when the battery is low?? Why not just turn off? It has a little indicater light that the battery is low, it then will start CHIMING LOUDLY. Multiple times its woken baby up because all the sudden the battery is low and it has to tell everyone about it. Poor design!
Pros: Easy to use
Cons: Short lived, Poor quality, Bulky
No, I would not recommend this to a friend.
Response from kidsii.comBy Baby Einstein Customer ServiceMarch 23, 2022
Hi, this is Sarah from Baby Einstein. We’re sorry you were disappointed with our product. We always want to surpass expectations, so please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We would be happy to see how we can help!
Written by a customer while visiting kidsii.com
Customer Rating
1 out of 5
1
Doesn’t work- right out of box
on September 17, 2022
Posted by: CW28
from Ontario
I received this today and went and bought brand new batteries that were listed in the user manual. The light comes on and the sound plays, but unfortunately none of the motor functions work. There is slight movement when turned onto motion settings in two of the sea creatures but then no movement at all, and the light bar at the top doesn’t scroll either. It appears to be a defective motor, with customer service only open on weekdays. Hoping the company will resolve this upon customer service email response.
Written by a customer while visiting kidsii.com
Customer Rating
1 out of 5
1
Disappointed
on April 6, 2023
Posted by: Maddy
My 4 month old hit over the toy and all sound stopped working I’m extremely disappointed considering the price it was her favorite toy and helped her fall asleep but after one fall doesn’t work.
Written by a customer while visiting kidsii.com
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