Customer reviews from lenovo.com
Lenovo - Legion Go 8.8" 144Hz WQXGA Gaming Handheld - AMD Ryzen Z1 Extreme - 16GB with 512 GB SSD - Shadow Black
Average customer rating
4.7
(405 Reviews)
Rating breakdown 405 reviews
5 Stars
302
4 Stars
80
3 Stars
18
2 Stars
1
1 Star
4
95%of customers recommend this product.
(
321 out of
337)
Customer Reviews for Lenovo - Legion Go 8.8" 144Hz WQXGA Gaming Handheld - AMD Ryzen Z1 Extreme - 16GB with 512 GB SSD - Shadow Black
Posted by: Gilberto2324
from Puerto Rico
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is the best portable computer in the world. A large screen, a powerful processor to run all current games, it does not get hot. And at a good price.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Vash
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hardware seems great. Screen is fantastic. I think it will probably be a little big in the hand for most but I have huge hands so it's comfortable for me. If you are looking for a plug and play console experience this isn't it. I thought of returning it after the first week. After a month of tinkering and getting familiar I'm glad I kept it. Gives me a change to play games when I have some downtime. Currently playing cyberpunk which runs pretty good other than the occasional crash and halo infinite which runs great
Written by a customer while visiting lenovo.com
Posted by: JUST BIG CHRIS
from LAS VEGAS NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] THIS IS A MUST HAVE. I LOVE IT!!! EXPERIENCED WINDOWS USER.
Written by a customer while visiting lenovo.com
Posted by: DarrelH
from Montana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome handheld gaming device. The battery is not the greatest but the performance is worth the trade off
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Josh Casey
from Connecticut
Verified Purchase:Yes
[This review was collected as part of a promotion.] It could be better. They software needs some work but for the most part it’s fun, I game constantly I have other hand helds and I think with a few more updates and some automatic updates built into the Lenovo software for the GPU and CPU this could be the best thing out. The screen is huge so it’s built to be awesome just the actually game play isn’t the best.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Loren Miller
from Boise, Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wish I could rate this higher, the devices itself is really cool and easy to use. The detachable controller is a great feature and the screen is beautiful. The issue is it seems to be unable to play any games consistently or at a decent fps. I went through 15+ games ranging from broken unoptimized to low-end arcade games and every single one had some sort of issue running on this device. Simple games would stutter or not get above 20fps and other games would simply crash due to out dated drivers. It really is unfortunate, there are some guides to get the device running better but it requires advanced techniques that I do not feel should be required for a device of this type. After many attempts to play any game on this without luck I ultimately decided to return it. Maybe others will have better luck than I.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 18, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: IFIXITTO
from VA
Verified Purchase:Yes
The Lenovo Legion Go is a great device for gaming enthusiasts who are looking for a portable gaming experience. The device has a bright display, detachable controllers, and a sturdy kickstand. However, it is a bit bulky and has a high resolution that won’t work for all games. If you’re looking for a gaming handheld device that is similar to the Nintendo Switch, the Lenovo Legion Go is definitely worth considering.
Written by a customer while visiting lenovo.com
Posted by: Datsun5280z
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love all my Lenovo products. They make high quality stuff and their customer service is fantastic! I am a life long fan!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com