Customer reviews from lenovo.com
Lenovo - Legion Go 8.8" 144Hz WQXGA Gaming Handheld - AMD Ryzen Z1 Extreme - 16GB with 512 GB SSD - Shadow Black
Average customer rating
4.7
(405 Reviews)
Rating breakdown 405 reviews
5 Stars
302
4 Stars
80
3 Stars
18
2 Stars
1
1 Star
4
95%of customers recommend this product.
(
321 out of
337)
Customer Reviews for Lenovo - Legion Go 8.8" 144Hz WQXGA Gaming Handheld - AMD Ryzen Z1 Extreme - 16GB with 512 GB SSD - Shadow Black
Posted by: Mark beeeee
from Nc
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s a great product works well with steam the 8inc screen is beautiful.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: MaxwellO
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really love the size and quality of the screen, big reason I wanted the legion go and it did not disappoint. As expected from not only myself but most of the community the software was very buggy and hard to use. However I am very pleased with the Lenovo team on actually listening to the community and continue to release updates that have greatly improved the experience. I can run all my favorite games with little issue and am very happy with my decision to buy the Legion Go
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Firefarrett
Verified Purchase:Yes
Nice device unfortunately I wouldn’t know how well the legion played games because it never played any games. Every time I tried to play a game it said the graphics drive was out of date, but when I update it it says it is up to date. So i finally just called Lenovo customer support. Turns out my device was MISSING key software and programs. After 3 hours of installing everything missing and letting the it guy take over the device he still can’t figure it out. It guy says he needs to reboot his system and will call back. An hour or so later I got an email saying they tried to call back and there was no answer, I received no calls, and to call back if I have anymore questions. I got GHOSTED by the it guy. I returned the device that night, which was at least a fairly easy process. The it guy called the next day asking if I had anymore questions. He didn’t answer my first question but I said nope sent it back.
Written by a customer while visiting lenovo.com
Posted by: Kaaru
from Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nothing but great experience with the Legion Go! ,i take this thing everywhere, its my very first handheld gaming , the build quality is phenomenal and would definitely look forward for more accessories for the device!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ebenemael
from Manchester, NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] The title says it all, i mean its really an awesome gaming platform.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Justin314
from Pittsburgh, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great machine for on the go gaming and great to be your daily driver replacing your laptop!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: hazardousbull
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quick breakdown:
1) the screen is gorgeous but it's a vertical screen set to horizontal so you're going to run into some problems with some games
2) the controls are ok. They'll be better when you can fully map them like other handhelds that are named after what happens when water gets really hot. Right now you have to install a 3rd party app to get that level of control
3) Windows is cool, but it makes this a handheld computer and less of a gaming system.
4) Legion Space is really bad right now. It's getting better but I disabled it and boot into the gaming platform that is what happens when water gets really hot.
5) the controllers have pretty bad ergonomics. They dig into the heels of my hands and reaching the triggers and bumpers is kind of a pain. The Hall Effect joysticks are nice but they're too soft for my liking. Face buttons are good. The Legion buttons are bad and start and select buttons are all awkward and we need a way to completely rebind them all.
6) the system is quite heavy
7) heat isn't too bad
8) performance is mostly good with a few games working weird. There's options to change TDP and fan and graphics and such so it's getting better.
I wouldn't recommend this to anyone who wasn't a tinkerer or a Windows user right now. Maybe soon?
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 29, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Mini PC ging on the next Level Lenovo Style.
on December 13, 2023
Posted by: Rod Alexis
from Long island new york
Verified Purchase:Yes
[This review was collected as part of a promotion.] Always buy Lenovo laptops and stand by their service and this is no exception the Legion Go exceeded my expectations in such a small form factor. I was in the market for a handheld gaming device like a steam deck or Rog Ally but the Legion go caught my eye with the huge screen and the extra usb c as well as the kick stand and I cant tell you how much a game changer the kick stand is not like the bootleg one you get with the ROG Ally this one is sturdy and well put. I recently updated the bios and graphic drivers to the latest one and boy the fps is way better. Im super pressed with the device since i have a ps5 xbox series x a 4090 pc so gaming wise im good but i wanted a small device that i can bring on a small buisness trip or vacation where all i need is a hdmi cable a wireless mouse and keyboard and BOOM you mini gaming pc is with you on vacation (the wife ir girlfriends will not appreciate that lol sorry ladies) but serious this is the way to go i commend Lenovo on their first well put outing in this and will def get the next legion go when that comes out in the future cause im a fan of Lenovo warrenties customer service and products. Cant say any more but buy it and pair it with a xbox elite 2 and your in a game changing situation when laying in bed at night or use it as a mini pc as well.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com