While the potential is there, this is just another shameful beta test. At this point I wish I had waited a year to purchase. I feel silly contributing to this company profiting from yet another beta tested piece of hardware. One update since launch (which was beneficial) and Lenovo are proud of themselves. That is the shameful part. At launch your product should be better than what is currently offered, or at the bare minimum 100% functional and 100% match your marketing material. It is a half-hearted kickstarter without the kickstarter. I do not enjoy giving this type of feedback. All of this should be unnecessary. But send customers a feedback form and this is what you end up with. I would be a little surprised if this end up published. I am trying not to be overly dramatic, but c'mon Lenovo. I hope the bad press was worth the pre-Christmas launch.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 7, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
[This review was collected as part of a promotion.] I really love the Lenovo Legion Go, and I upgraded it to 2TB. It is now my favorite gadget for work and gaming on the go.