Customer reviews from myplusone.com
plusOne - Luxe Dual Massager - Blue
Average customer rating
4.5
(204 Reviews)
Rating breakdown 204 reviews
5 Stars
159
4 Stars
22
3 Stars
8
2 Stars
6
1 Star
9
90%of customers recommend this product.
(
177 out of
197)
Customer Reviews for plusOne - Luxe Dual Massager - Blue
Customer Rating
1
Would not reccomend.
on December 4, 2024
Posted by: g00d.g1rl3ra
from Arizona
Gender:Female
I bought this after having 2 of the dual vibrating massages, I love those 2 so much and thought this would be even better but it wasn't. It's too stiff making it hurt and I couldn't even feel the moving balls, they were way too low. I have 4 different toys from this company and so far the only good one has been the pink dual vibrators.
No, I would not recommend this to a friend.
Response from myplusone.comBy Marj, Beacon Wellness, December 5, 2024
Hello, G00d.g1rl3ra!
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience, and we really want to make it up to you.
Please feel free to contact us on the following line to provide you an immediate resolution in your concern:
Phone number: (781) 449-9500
Email: info@myplusone.com
Or you may visit our website to submit a ticket for immediate assistance at https://myplusone.com/.
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience, and we really want to make it up to you.
Please feel free to contact us on the following line to provide you an immediate resolution in your concern:
Phone number: (781) 449-9500
Email: info@myplusone.com
Or you may visit our website to submit a ticket for immediate assistance at https://myplusone.com/.
Written by a customer while visiting myplusone.com
Customer Rating
2
Disappointed
on January 2, 2025
Posted by: Quiet1
from Florida
Gender:Female
I bought this one as the one I wanted was out of stock; thinking they would be similar and already having used this brand before I thought I would still like it. This one is much harder and uncomfortable. Not to mention the charger port is already not holding a connection to the charger and not wanting to charge. Highly disappointed. Vibrations are strong which is the only reason I am giving a second star.
No, I would not recommend this to a friend.
Response from myplusone.comBy Ann, Beacon Wellness, January 2, 2025
Hello, Customer!
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience and want to make it up to you.
If you need to, you can contact us, please feel free to reach out to us on the following line to provide you with an immediate resolution to your concern:
Phone number: (781) 449-9500
Email: info@myplusone.com/
Or you can visit our website to submit a ticket for immediate assistance https://myplusone.com/
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience and want to make it up to you.
If you need to, you can contact us, please feel free to reach out to us on the following line to provide you with an immediate resolution to your concern:
Phone number: (781) 449-9500
Email: info@myplusone.com/
Or you can visit our website to submit a ticket for immediate assistance https://myplusone.com/
Written by a customer while visiting myplusone.com
Posted by: Amy1
from Salina, Ok
Gender:Female
Verified Purchase:Yes
Over all I have tried several different massagers from different companies and this one is by far my favorite and the most durable. I had purchased x2 the non luxe dual massager and both of them ended up braking about 3 months apart, tried to get them replaced or refunded as per the guarantee and never heard anything back or received replacement. They felt great however so off to the store to buy another and accidentally got the luxe. Loved it! And it is pretty durable a few months after getting it the g massager quit working but the rest still worked though. So I kept using it. Actually it still works but the small wire sticking out of the charge end disappeared inside so I wasn't able to charge it anymore. This seems to be a frequent occurrence for the charger as I also had used my previous 2 massager's charger on it and the same happened to them. So it had been close to a year since I bought it and instead of trying to get it or the charger replaced I decided to get a new one. Works great so far. The only other issues that I have with it is I wish the g massager wasn't quite so loud or at least a less annoying sound lol. And I wish the buttons were placed differently. I frequently change the mode accidentally and have to go all the way back thru to get to the one I want, and it seems to always happen at a critical moment lol. Overall if going by sensation it is A #1 wonderful. My absolute fave!!
I would recommend this to a friend!
Response from myplusone.comBy Gin, Beacon Wellness, February 24, 2025
Hello,
Thank you so much for your 4-star review! We’re delighted to hear that you had a positive experience with us. Your feedback is incredibly valuable, and it helps us understand what we’re doing right and where we can improve.
We’re glad that we could meet your expectations and provide you with a satisfying experience. If there’s anything specific that stood out to you or any suggestions you have for us to make your next visit even better, we’d love to hear from you. Your insights help us grow and serve you better.
Looking forward to welcoming you back soon!
Phone number: (781) 449-9500 Email: info@myplusone.com Or you may visit our website to submit ticket for immediate assistance at https://myplusone.com
Thank you so much for your 4-star review! We’re delighted to hear that you had a positive experience with us. Your feedback is incredibly valuable, and it helps us understand what we’re doing right and where we can improve.
We’re glad that we could meet your expectations and provide you with a satisfying experience. If there’s anything specific that stood out to you or any suggestions you have for us to make your next visit even better, we’d love to hear from you. Your insights help us grow and serve you better.
Looking forward to welcoming you back soon!
Phone number: (781) 449-9500 Email: info@myplusone.com Or you may visit our website to submit ticket for immediate assistance at https://myplusone.com
Written by a customer while visiting myplusone.com
Customer Rating
5
AMAZING!!!
on March 29, 2025
Posted by: MonicaC
from Albuquerque, NM
Gender:Female
Absolutely the BEST, hits all the right spots at all the right time. All the vibe options are amazing. I have lots of toys & this is my favorite by a lot.
I would recommend this to a friend!
Response from myplusone.comBy Gin, Beacon Wellness, March 31, 2025
Hello, MonicaC!
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed our plusOne® luxe dual massager. Your kind words truly made our day!
At Plus One, we strive to provide the best possible service and products to our valued customers, and it’s incredibly rewarding to know that we have met your expectations. Your feedback not only motivates us but also helps us to continually improve and serve you better.
If there’s anything else we can assist you with, or if you have any further comments or suggestions, please don’t hesitate to reach out. We look forward to welcoming you back soon!
Phone number: (781) 449-9500 Email: info@myplusone.com Or you may visit our website to submit ticket for immediate assistance at https://myplusone.com
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed our plusOne® luxe dual massager. Your kind words truly made our day!
At Plus One, we strive to provide the best possible service and products to our valued customers, and it’s incredibly rewarding to know that we have met your expectations. Your feedback not only motivates us but also helps us to continually improve and serve you better.
If there’s anything else we can assist you with, or if you have any further comments or suggestions, please don’t hesitate to reach out. We look forward to welcoming you back soon!
Phone number: (781) 449-9500 Email: info@myplusone.com Or you may visit our website to submit ticket for immediate assistance at https://myplusone.com
Written by a customer while visiting myplusone.com
Posted by: Marissa79
from Indiana
Gender:Female
Verified Purchase:Yes
This is not worth the extra money. It's very stiff and doesn't do the job like the model that is less expensive.
No, I would not recommend this to a friend.
Response from myplusone.comBy Gin, Beacon Wellness, April 3, 2025
Dear Marissa79,
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience, and we really want to make it up to you.
Please feel free to contact us on the following line to provide you an immediate resolution in your concern:
Phone number: (781) 449-9500 Email: info@myplusone.com
Or you may visit our website to submit ticket for immediate assistance at https://myplusone.com
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience, and we really want to make it up to you.
Please feel free to contact us on the following line to provide you an immediate resolution in your concern:
Phone number: (781) 449-9500 Email: info@myplusone.com
Or you may visit our website to submit ticket for immediate assistance at https://myplusone.com
Written by a customer while visiting myplusone.com
Customer Rating
4
Works
on May 19, 2025
Posted by: MmmmBob
Gender:Female
I like it but the dual vibrator is too long and doesn't touch it where it should also I wish it vibrated harder.
I would recommend this to a friend!
Response from myplusone.comBy Gin, Beacon Wellness, May 20, 2025
Hello,
Thank you so much for your 4-star review! We’re delighted to hear that you had a positive experience with us. Your feedback is incredibly valuable, and it helps us understand what we’re doing right and where we can improve.
We’re glad that we could meet your expectations and provide you with a satisfying experience. If there’s anything specific that stood out to you or any suggestions you have for us to make your next visit even better, we’d love to hear from you. Your insights help us grow and serve you better.
Looking forward to welcoming you back soon!
Phone number: (781) 449-9500 Email: info@myplusone.com Or you may visit our website to submit ticket for immediate assistance at https://myplusone.com
Thank you so much for your 4-star review! We’re delighted to hear that you had a positive experience with us. Your feedback is incredibly valuable, and it helps us understand what we’re doing right and where we can improve.
We’re glad that we could meet your expectations and provide you with a satisfying experience. If there’s anything specific that stood out to you or any suggestions you have for us to make your next visit even better, we’d love to hear from you. Your insights help us grow and serve you better.
Looking forward to welcoming you back soon!
Phone number: (781) 449-9500 Email: info@myplusone.com Or you may visit our website to submit ticket for immediate assistance at https://myplusone.com
Written by a customer while visiting myplusone.com
Customer Rating
5
10/10
on July 21, 2025
Posted by: Lauren L
Gender:Female
My first buy from this company, and it was a 10/10 purchase. Such a good toy, will definitely be coming back for more!
I would recommend this to a friend!
Response from myplusone.comBy Gin, Beacon Wellness, July 22, 2025
Hello, Lauren L!
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed our plusOne® luxe dual massager. Your kind words truly made our day!
At Plus One, we strive to provide the best possible service and products to our valued customers, and it’s incredibly rewarding to know that we have met your expectations. Your feedback not only motivates us but also helps us to continually improve and serve you better.
If there’s anything else we can assist you with, or if you have any further comments or suggestions, please don’t hesitate to reach out. We look forward to welcoming you back soon!
Phone number: (781) 449-9500 Email: info@myplusone.com Or you may visit our website to submit ticket for immediate assistance at https://myplusone.com
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed our plusOne® luxe dual massager. Your kind words truly made our day!
At Plus One, we strive to provide the best possible service and products to our valued customers, and it’s incredibly rewarding to know that we have met your expectations. Your feedback not only motivates us but also helps us to continually improve and serve you better.
If there’s anything else we can assist you with, or if you have any further comments or suggestions, please don’t hesitate to reach out. We look forward to welcoming you back soon!
Phone number: (781) 449-9500 Email: info@myplusone.com Or you may visit our website to submit ticket for immediate assistance at https://myplusone.com
Written by a customer while visiting myplusone.com
Customer Rating
2
Disappointed
on July 27, 2025
Posted by: Trouble
from Az
Gender:Female
I bought this thinking it was gonna fit perfectly and it absolutely does not... The little things on our like the massager is way way to long, and the actual vibrator is self is easy to hard don't Even get me started on the little round ball at the base.. ouch!
No, I would not recommend this to a friend.
Response from myplusone.comBy Gin, Beacon Wellness, July 28, 2025
Hello Trouble,
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience, and we really want to make it up to you.
Please feel free to contact us on the following line to provide you an immediate resolution in your concern:
Phone number: (781) 449-9500 Email: info@myplusone.com
Or you may visit our website to submit ticket for immediate assistance at https://myplusone.com
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience, and we really want to make it up to you.
Please feel free to contact us on the following line to provide you an immediate resolution in your concern:
Phone number: (781) 449-9500 Email: info@myplusone.com
Or you may visit our website to submit ticket for immediate assistance at https://myplusone.com
Written by a customer while visiting myplusone.com