Customer reviews from lenovo.com
Lenovo - ThinkBook 14 G4 14" Touch-screen Laptop - i5 with 16GB memory - 512GB SSD - Gray
Average customer rating
4.4 out of 5
4.4
(83 Reviews)
Open Ratings Snapshot
Rating breakdown 83 reviews
5 Stars
57
4 Stars
17
3 Stars
3
2 Stars
1
1 Star
5
90%of customers recommend this product. 
(
55 out of 61
)
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Customer Reviews for Lenovo - ThinkBook 14 G4 14" Touch-screen Laptop - i5 with 16GB memory - 512GB SSD - Gray
Customer Rating
4 out of 5
4
A good general laptop
on October 7, 2022
Posted by: Hong81
from San Jose, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall a good laptop for general usage. However, the battery does not last that long, like 2 hours?
Good price too.
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
Preloaded OS was faulty from the start
on October 13, 2022
Posted by: PNWUSER
from Seattle
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this for my kid and he lost heart on his new gadget from the getgo! Faulty Operating system had the system freeze. The touch screen keyboard popped up all of a sudden and made the physical key board non functional. Had to reload OS to solve this issue hopefully does not spring up again!
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_LenovoCustomer ServiceOctober 13, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, please refer to our Technical Support at https://support.lenovo.com/us/en/.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Still The best !
on November 5, 2022
Posted by: C Norton
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this little guy ! Lenovo still leading the pack !
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Good quality for the price point
on November 19, 2022
Posted by: Rachy
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really nice laptop—has a ton of features. Graphics are pretty good & it runs quite fast. Only issue I have with it is that the battery life drains quickly. If they could figure out a way to fix that this laptop is well worth it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Everyday performer
on September 19, 2022
Posted by: AndyHH
Verified Purchase:Yes
[This review was collected as part of a promotion.] great laptop. everything as advertised. solid performer for everyday at home and work use. Just the right size. Just right ports and speed. Order wireless mouse with it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
Buyer Beware - T14 Thinkbook Not Reliable
on October 21, 2022
Posted by: CUSTOMER NOT HAPPY
from West Coast
Verified Purchase:Yes
[This review was collected as part of a promotion.] You sent me a defective unit - lasted a whole 15 hours you moved the screen and the unit shut off, The next morning it was dead, would not even turn on. Spent 5 hours on the phone with Lenovo, I got transferred all over the place, some of the people I could not understand, due to thick accents, I just hung up. Thinkbook went back and bought a competitors product. Your customer service and support leaves a lot to be desired.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_LenovoCustomer ServiceOctober 21, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great buy
on October 18, 2022
Posted by: GeminiMary
from Reno nv
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very attractive, love the backlighting. Starts and shuts down fast. It was a awesome buy
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great keyboard size.
on August 22, 2022
Posted by: Don Sheehan
from Medford, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the keyboard size for this very light laptop. So far this laptop has been a gem.
Thank you for your product.
Written by a customer while visiting lenovo.com
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