Customer reviews from Samsung US
Samsung - 25W 6' USB Type C-to-USB Type C Device Cable - White
Average customer rating
4.4
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
28
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
3
82%of customers recommend this product.
(
18 out of
22)
Customer Reviews for Samsung - 25W 6' USB Type C-to-USB Type C Device Cable - White
Customer Rating
4
Fast Charging
on June 30, 2022
Posted by: JR88
from Houston Texas
[This review was collected as part of a promotion.] Great improvement on these new phone charger cables. Very durable and easy to store. Charges phone really fast!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great length
on January 12, 2023
Posted by: Denisco
it works great, i enjoy using it. i have used it for about a year and my son just recently started using it and i want to get another one for myself
Written by a customer while visiting Samsung US
Customer Rating
5
Finally A longer cable
on March 24, 2022
Posted by: espinozalee
from Union City, NJ
this cable is longer than the previous samsung chargers (travel charger 25w white). i bought more just in case.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can be puged into 2 devices and take ones battery.
on October 16, 2024
Posted by: Biraja
Omg this charging cable can connect to two 2phones and still charge that's good but does it cause any harm to the batteries?
Written by a customer while visiting Samsung US
Posted by: Victoria L
from North carolina
Expertise:Beginner
Verified Purchase:Yes
I appreciate the cable, i have not used it so I can not say too much.
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Kathy
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Haven't used this yet but since it is not a fast charging cable I will probably use it in my truck which does not have fast charging available anyway.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wasted my money on charging cable, maybe phone.
on January 20, 2025
Posted by: Unhappy with Samsung
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I was getting a message to check charging cable and replace if message continues. I replaced the charger cable. I still recieve the same message and my phone takes hours to charge. I feel I wasted my money. I'm afraid that the time might come that the phone won't charge at all. I bought this phone because I didn't like the one I had (not Samsung) and I previously was happy with Samsung but needed a cheaper 5G at the time. I feel that I made another mistake.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, January 21, 2025
Hi There,
Thank you for reaching out and sharing your experience with your 1.8m USB-C to USB-C Cable 3A. If you're receiving a message on your phone regarding your charger cable, it may be worth checking your charger port. However, before that, the message could also be due to outdated software or other factors. We encourage you to connect with our Samsung Support Team for further assistance.
In the meantime, there are some troubleshooting steps you can try. Starting your phone in Safe Mode can help determine if the situation is software-related. When your device is in Safe Mode, it won't run any third-party apps, making it easier to identify and remove any app that may be causing disruptions.
To enter Safe Mode:
1. Press and hold the Side button and the Volume down button simultaneously. Alternatively, swipe down from the top of the screen using two fingers and tap the Power icon.
2. Touch and hold the Power off icon.
3. Tap the Safe mode icon.
To remove a third-party app that may be affecting your device, start by uninstalling apps that were updated or installed when you noticed the change.
To exit Safe Mode, simply restart your device or tap the Safe mode notification and select "Turn off."
Links to additional information about steps you can take will be listed down below.
We are here to assist you as well. Feel free to reach out to support via phone or chat, and we'll help identify a solution to the message you're seeing on your device.
We look forward to hearing from you and Thank you for being a part of the Samsung community.
https://www.samsung.com/us/support/answer/ANS10003495/
https://www.samsung.com/us/support/answer/ANS10002030/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your 1.8m USB-C to USB-C Cable 3A. If you're receiving a message on your phone regarding your charger cable, it may be worth checking your charger port. However, before that, the message could also be due to outdated software or other factors. We encourage you to connect with our Samsung Support Team for further assistance.
In the meantime, there are some troubleshooting steps you can try. Starting your phone in Safe Mode can help determine if the situation is software-related. When your device is in Safe Mode, it won't run any third-party apps, making it easier to identify and remove any app that may be causing disruptions.
To enter Safe Mode:
1. Press and hold the Side button and the Volume down button simultaneously. Alternatively, swipe down from the top of the screen using two fingers and tap the Power icon.
2. Touch and hold the Power off icon.
3. Tap the Safe mode icon.
To remove a third-party app that may be affecting your device, start by uninstalling apps that were updated or installed when you noticed the change.
To exit Safe Mode, simply restart your device or tap the Safe mode notification and select "Turn off."
Links to additional information about steps you can take will be listed down below.
We are here to assist you as well. Feel free to reach out to support via phone or chat, and we'll help identify a solution to the message you're seeing on your device.
We look forward to hearing from you and Thank you for being a part of the Samsung community.
https://www.samsung.com/us/support/answer/ANS10003495/
https://www.samsung.com/us/support/answer/ANS10002030/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Manmeet M
from California
Expertise:Intermediate
Verified Purchase:Yes
I wanted the matching cable for my white charging brick.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 31, 2025
Hi Manmeet M,
Thank you for sharing your feedback and we are delighted to hear that the 1.8m USB-C to USB-C Cable 3A is exactly what you needed to match your charging setup. At Samsung, we aim to provide products that complement your devices seamlessly and make your experience more convenient. Thank you for choosing Samsung, and we’re thrilled to have you as a part of our community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback and we are delighted to hear that the 1.8m USB-C to USB-C Cable 3A is exactly what you needed to match your charging setup. At Samsung, we aim to provide products that complement your devices seamlessly and make your experience more convenient. Thank you for choosing Samsung, and we’re thrilled to have you as a part of our community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US