I bought this range to replace my old Frigidaire range. This is much sleeker, easy to use and has more features than my previous one. Can hardly wait to cook a big holiday meal!
Unfortunately I received range a week and a half ago and the oven won't heat properly...after over 2hours only reaching 375. Due to the fact I was able to report right away I am getting a replacement....arrives tomorrow fingers crossed this one works
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 26, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We do apologize for the inconvenience that this has been your experience with your appliance for a short period of time. Please know that we never want our consumers unhappy with their investment. We are glad to know that you are going to receive your replacement unit. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
We've only had our stove for 2 days but so far we are enjoying the features, especially the burner that allows you to turn 1 or 2 elements on, depending on the size of the pot you use.
We are very happy with the new range! It has performed well overall, looks good and has great features. The warming zone is handy for a family on varied schedules!