Customer reviews from frigidaire.ca
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - White
Average customer rating
4.5
(620 Reviews)
Rating breakdown 620 reviews
5 Stars
389
4 Stars
175
3 Stars
29
2 Stars
13
1 Star
14
92%of customers recommend this product.
(
549 out of
594)
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - White
Customer Rating
2
Extremely disappointing and unsatisfactory.
on September 19, 2025
Posted by: enzino
Despite its modern and elegant design, this appliance is poorly made when it comes to details. The metal surface scratches easily and requires constant cleaning with a soft cloth—otherwise the marks are permanent.
The built-in clock is practically useless: it only beeps and, unlike other brands, it doesn’t actually stop the oven when the timer is up. Honestly, I didn’t need just another clock.
The stovetop knobs are unreliable; at certain settings they lose contact, leaving the burner off even when it’s turned to maximum.
And then there’s the oven—an absolute disaster. It does not maintain the programmed temperature. If you open the door for just a few seconds, the heat can drop by 60–70 degrees, and it takes up to 15 minutes to recover. Making a simple pizza is frustrating: even after preheating, it can take 30 minutes or more. Roasting a chicken at 420°F for two hours still leaves it undercooked. Baking cakes is basically impossible.
I honestly cannot understand the company’s production policy—what benefit is there in selling customers such poorly performing products? I get that profit often comes before quality, but this is really too much.
Unfortunately, since I’m renting, the landlord bought this model about six months ago thinking it would be an upgrade. Sadly, it has only ruined the quality of meals ever since.
The built-in clock is practically useless: it only beeps and, unlike other brands, it doesn’t actually stop the oven when the timer is up. Honestly, I didn’t need just another clock.
The stovetop knobs are unreliable; at certain settings they lose contact, leaving the burner off even when it’s turned to maximum.
And then there’s the oven—an absolute disaster. It does not maintain the programmed temperature. If you open the door for just a few seconds, the heat can drop by 60–70 degrees, and it takes up to 15 minutes to recover. Making a simple pizza is frustrating: even after preheating, it can take 30 minutes or more. Roasting a chicken at 420°F for two hours still leaves it undercooked. Baking cakes is basically impossible.
I honestly cannot understand the company’s production policy—what benefit is there in selling customers such poorly performing products? I get that profit often comes before quality, but this is really too much.
Unfortunately, since I’m renting, the landlord bought this model about six months ago thinking it would be an upgrade. Sadly, it has only ruined the quality of meals ever since.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, September 22, 2025
Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you've encountered with your electric range. We understand the frustration of having an appliance that doesn’t perform as expected, especially when it comes to something as crucial as cooking. Your feedback highlights some important areas where we clearly fell short, and we genuinely appreciate the opportunity to learn from it. We deeply regret that the oven’s temperature consistency and the performance of the stovetop knobs have caused such a negative impact on your cooking experience. This is certainly not the standard we aim to provide. We also understand how frustrating it is to deal with a timer and clock that don’t meet your expectations. While we can’t undo the past experience, we encourage you to reach out to our customer support team for further assistance at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, as there may be solutions or service options that can help resolve some of these issues. Your satisfaction is important to us, and we’d like to make things right, if possible.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Sleek design
on October 19, 2025
Posted by: Tcottrell
Cooks well and looks great in the space. Little difficult to clean the glass top though. But that was expected.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
So far, so good!
on October 31, 2025
Posted by: BranBran
We bought a fridge, oven, and dishwasher a few weeks ago and no complaints so far. Very impressed with the over/stove! Very even heat, when you put it at medium, you get what you’d expect from a medium heat which is a relief as our previous one did not do that at all. Fridge is great so far and have only just finished installing the dishwasher so have on used once but seems to be great as well
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, November 3, 2025
Thank you for sharing your experience with your new Frigidaire appliances, BranBran! We’re thrilled to hear that you’re very impressed with your oven/stove and that it provides the even heat you were hoping for. It’s also great to know that your fridge is performing well and that your dishwasher installation went smoothly. We’re excited for you to start using it more!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you again for your feedback, and we hope you have a wonderful rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you again for your feedback, and we hope you have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Definite upgrade
on November 10, 2025
Posted by: Kath56
I have only had this for a short time, but it definitely heats up faster than my old oven.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, November 11, 2025
Thank you for sharing your experience! We’re glad to hear that your 30" Electric Range with EvenTemp is heating up quickly and meeting your expectations. Your feedback is appreciated, and we hope you continue to enjoy the performance and convenience of your new oven. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good range
on November 18, 2025
Posted by: PBG61
I bought it a month ago, and as a simplae electric range works very well.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, November 19, 2025
Thank you for taking the time to share your experience with the 30" Electric Range with EvenTemp®. We’re pleased to hear that you are satisfied with its performance and that it is working well for your needs.
Your feedback is important to us as we strive to provide reliable and high-quality appliances. If you have any questions about the features or need assistance in the future, please don't hesitate to reach out to us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. to 6:00 p.m. ET, and we’ll be happy to assist.
Your feedback is important to us as we strive to provide reliable and high-quality appliances. If you have any questions about the features or need assistance in the future, please don't hesitate to reach out to us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. to 6:00 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Très satisfaite !
on November 23, 2025
Posted by: Lu77
Achetée il y a quelques temps, cette cuisinière nous satisfait pleinement.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
So far so good
on November 26, 2025
Posted by: vmarasco
I've been using this stove for just over a month now. I went from a gas stove to this glass top. The transition was fairly easy. I am pleased with this appliance so far.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
30" Electric Range
on December 6, 2025
Posted by: tls13
This range came as part of an appliance package when I purchased my new home. It looks really nice with the black and stainless. It works well and I love how easy it is to operate.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, December 8, 2025
Hi there! Thank you for sharing your experience with your new range! We’re thrilled to hear that it looks great in your kitchen and that it’s easy to operate.
It’s wonderful to know that your range is performing well and adding both style and convenience to your home. We truly appreciate your feedback and hope it continues to serve you reliably for many years to come!
If you need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful to know that your range is performing well and adding both style and convenience to your home. We truly appreciate your feedback and hope it continues to serve you reliably for many years to come!
If you need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.ca