Customer reviews from frigidaire.ca
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - White
Average customer rating
4.5
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
380
4 Stars
169
3 Stars
28
2 Stars
12
1 Star
12
93%of customers recommend this product.
(
535 out of
577)
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - White
Customer Rating
5
Nice look
on April 22, 2025
Posted by: Doug05
Purchased this a month ago and am very pleased with the look and operation of the stove
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, April 22, 2025
Thank you for your feedback, Doug05! We're thrilled to hear you're pleased with both the look and performance of your new Frigidaire stove. It’s always our goal to combine style with functionality, and we’re so glad it’s been a great fit for your kitchen. Enjoy every meal ahead! 🔥🍽️😊
If you need further assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Wonderful Range!
on April 23, 2025
Posted by: Stevie_B
We purchased this for my mom's suite and has been a great unit so far! Has a very nice look to it!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Beautiful Stove
on April 24, 2025
Posted by: Maritime Mama
It's been approximately one month of ownership and I'm so happy with my purchase. The oven and stove top both cook evenly. It's very easy to clean. We only drawback is having the knob on the front so keep that in mind for young children. That being said you do have to push and turn to engage which is a nice safety feature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Cool oven
on April 25, 2025
Posted by: Mikester8
Bought about a month ago the initial smell is quite bothersome but will go away with time
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Works great!
on April 25, 2025
Posted by: Vgstove
Simple stove that does it all. Nice upgrade from coil stove.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
My new stove works great
on April 28, 2025
Posted by: gerda27
I had no chose in buying a new stove since my old one died after 15years of working great now I will see if this one will be as good as my old Kenmore was, here's hoping so.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Poor quality
on September 6, 2025
Posted by: RalphC
The oven either over heats or under heats. You cannot rely on the setting, as the temperatures are plus/minus 50 degrees F. And the burners are not controlled very well by the control knobs. Do not buy this piece of crap.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, September 8, 2025
We’re very sorry to hear about the trouble you’ve experienced with your range. Accurate temperature control is essential, and we regret that your unit has not met expectations. We truly appreciate your feedback and will be sure to share your experience with our product team. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Extremely disappointing and unsatisfactory.
on September 19, 2025
Posted by: enzino
Despite its modern and elegant design, this appliance is poorly made when it comes to details. The metal surface scratches easily and requires constant cleaning with a soft cloth—otherwise the marks are permanent.
The built-in clock is practically useless: it only beeps and, unlike other brands, it doesn’t actually stop the oven when the timer is up. Honestly, I didn’t need just another clock.
The stovetop knobs are unreliable; at certain settings they lose contact, leaving the burner off even when it’s turned to maximum.
And then there’s the oven—an absolute disaster. It does not maintain the programmed temperature. If you open the door for just a few seconds, the heat can drop by 60–70 degrees, and it takes up to 15 minutes to recover. Making a simple pizza is frustrating: even after preheating, it can take 30 minutes or more. Roasting a chicken at 420°F for two hours still leaves it undercooked. Baking cakes is basically impossible.
I honestly cannot understand the company’s production policy—what benefit is there in selling customers such poorly performing products? I get that profit often comes before quality, but this is really too much.
Unfortunately, since I’m renting, the landlord bought this model about six months ago thinking it would be an upgrade. Sadly, it has only ruined the quality of meals ever since.
The built-in clock is practically useless: it only beeps and, unlike other brands, it doesn’t actually stop the oven when the timer is up. Honestly, I didn’t need just another clock.
The stovetop knobs are unreliable; at certain settings they lose contact, leaving the burner off even when it’s turned to maximum.
And then there’s the oven—an absolute disaster. It does not maintain the programmed temperature. If you open the door for just a few seconds, the heat can drop by 60–70 degrees, and it takes up to 15 minutes to recover. Making a simple pizza is frustrating: even after preheating, it can take 30 minutes or more. Roasting a chicken at 420°F for two hours still leaves it undercooked. Baking cakes is basically impossible.
I honestly cannot understand the company’s production policy—what benefit is there in selling customers such poorly performing products? I get that profit often comes before quality, but this is really too much.
Unfortunately, since I’m renting, the landlord bought this model about six months ago thinking it would be an upgrade. Sadly, it has only ruined the quality of meals ever since.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, September 22, 2025
Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you've encountered with your electric range. We understand the frustration of having an appliance that doesn’t perform as expected, especially when it comes to something as crucial as cooking. Your feedback highlights some important areas where we clearly fell short, and we genuinely appreciate the opportunity to learn from it. We deeply regret that the oven’s temperature consistency and the performance of the stovetop knobs have caused such a negative impact on your cooking experience. This is certainly not the standard we aim to provide. We also understand how frustrating it is to deal with a timer and clock that don’t meet your expectations. While we can’t undo the past experience, we encourage you to reach out to our customer support team for further assistance at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, as there may be solutions or service options that can help resolve some of these issues. Your satisfaction is important to us, and we’d like to make things right, if possible.
Written by a customer while visiting frigidaire.ca