Customer reviews from frigidaire.com
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - White
Average customer rating
4.7
(1,700 Reviews)
Rating breakdown 1,700 reviews
5 Stars
1,353
4 Stars
274
3 Stars
47
2 Stars
13
1 Star
13
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - White
Customer Rating
5
Couldn’t be more satisfied
on October 20, 2024
Posted by: Has9
[This review was collected as part of a promotion.] Our purchase of our new stove was by far the best experience we’ve had in year. The space and appearance fits right in with our overall kitchen design.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on November 23, 2024
Posted by: Jennifrog1
[This review was collected as part of a promotion.] Cooktop is very difficult to clean
Response from frigidaire.comBy Yhano, Online Outreach Specialist, November 25, 2024
Thank you for reaching out! Cleaning an electric range, especially the cooktop, can be challenging, but with the right approach, you can keep it looking its best. Start by allowing the cooktop to cool completely before cleaning to avoid burns or damage. Use a non-abrasive cleaner specifically designed for glass or ceramic cooktops, and avoid abrasive pads that can scratch the surface. For stubborn stains, apply a small amount of cooktop cleaner, let it sit for a few minutes, and then gently scrape off dried spills with a razor blade scraper held at a 45-degree angle. For grease or sticky residues, a baking soda paste (mixing baking soda and water) can be applied to the affected areas and left to sit for a few minutes before wiping it off with a damp cloth. To add shine, spray a little vinegar on the cooktop after cleaning and wipe it down with a microfiber cloth. Regular maintenance, such as wiping down the cooktop after each use, can help prevent buildup and make cleaning easier in the future. If the cooktop is still difficult to clean or you're facing persistent issues, feel free to reach out to us via Live Chat or call 1-800-374-4432 for further assistance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on November 27, 2024
Posted by: PeoriaLady
[This review was collected as part of a promotion.] So far I love everything about it. It's my first flat surface range so there is a learning curve. I like having the knobs for the burners at the front. No more leaning over a hot burner to turn it off. The wider storage drawer makes it easier to get a pan out. The smooth finish on the oven door handle makes it so much easier to clean! I'm still waiting for the opportunity to use the rest of the features. Wish the light came on when the door is opened.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Struggling with temps
on December 1, 2024
Posted by: Panfish
[This review was collected as part of a promotion.] The cooktop is great. The oven is a different story. Trouble getting to temp and holding temp once there. Cooking times seem to be quite different with past, familiar recipes. After attempting to reset following owner’s manual instructions, we asked for service (which was great in every way) we are still trying to figure it out.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 2, 2024
Thank you for sharing your experience with us, Steve! We’re delighted to hear that you’re enjoying the cooktop and that our service team provided great support. However, we understand how frustrating it can be when the oven does not perform as expected, especially with familiar recipes. If you are still encountering issues with the oven reaching and holding temperature, we recommend reconnecting with us so we can further assist you. Please contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. Our team would be happy to walk you through additional troubleshooting or arrange for further service if necessary. We appreciate your patience and hope to resolve this for you promptly. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
3
Affordable modern designed stove
on December 2, 2024
Posted by: Jaywalking
[This review was collected as part of a promotion.] Very affordable, sleek, modern and simple designed stove. Easy to use. Only issue is the oven still smells like plastic when using it. Not sure if this will go away after a few months, but my asthma is irritated by the odor.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 3, 2024
Hello there. We're glad that overall you're happy with the design of your range. We always care about every consumer having quality and easy-to-use appliances at home. The scent will fade with regular use, and we hope we make you feel more satisfied with your appliance. If you need more assistance, feel free to connect with us via live chat at Frigidaire.com or via phone at (800) 374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Faulty oven 6 months new
on December 5, 2024
Posted by: Geo girl
I cannot reliably cook anything for the family holiday. The oven states it is heated to 350 degrees and I temp check it is only 270 degrees or less! Hard to cook dinner if it takes 3 hours for a thawed whole chicken. This is the 2nd Frigidaire product I have had to repair or replace in less than 2 years since purchased new. I will rethink any future purchases with Frigidaire due to reliability issues.
Response from frigidaire.comBy Christi, Online Outreach Specialist, December 9, 2024
Hello, Geo girl,
We’re very sorry to hear about the trouble you’ve experienced with your oven, especially during such an important time as the holidays. We understand how frustrating it must be to deal with these challenges, and we sincerely apologize for the inconvenience. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. at your convenience, and we will be happy to assist. - Christi
We’re very sorry to hear about the trouble you’ve experienced with your oven, especially during such an important time as the holidays. We understand how frustrating it must be to deal with these challenges, and we sincerely apologize for the inconvenience. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. at your convenience, and we will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Electric Stove
on December 10, 2024
Posted by: Kyleighr04
[This review was collected as part of a promotion.] In love with my new stove! So glad I get to make food for my family! Would definitely recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 11, 2024
Posted by: Sir Broiler of Meats
[This review was collected as part of a promotion.] Although we’ve only owned this unit for a short time, it has been both reliable and consistent. I plan on really breaking it in with a proper roast lamb this weekend, followed by a batch of chocolate chip cookies (The real test). The oven seemed to preheat quicker than our last model and the rand top is much more dependable for even heating than we’re use to. I’m excited to see how the cookies turn out during the Christmas season when we have a chance to try out all the bells and whistles. Happy holidays!
Written by a customer while visiting frigidaire.com