[This review was collected as part of a promotion.] I was in a bind to find a dependable replacement for my old stove after my glass cooktop cracked. This Frigidaire model was pretty much the same as my old one, but with some newer features - and I was lucky enough to be able to arrange a next-day delivery. Everything about the purchase, delivery, and installation was smooth - and I'm really happy with my new range! Definitely recommend!
[This review was collected as part of a promotion.] The appliances are decent, they’re obviously not top of the line unfortunately but they get the job done. So far they work fine and look good.
[This review was collected as part of a promotion.] We had to replace a whirlpool that only lasted a couple years due to a board issue. There’s a little adjustment with the front knobs because the oven is a little lower. But it works great. I don’t find any issues accidentally turning the knobs on like some other reviewers have mentioned I would recommend this product.
[This review was collected as part of a promotion.] I had my last Frigidaire appliance for 15 years and it worked great. I would not have replaced my range with any of brand name.
We regret buying this range a month ago and already searching for a replacement. The The glass top scratches easily with minimal use. We first noticed the first scratch when we used our faberware cookware, which has ridges on the bottom. We no longer can use that cookware and only use smooth pans, which still manage to scratch this top. The Kenmoore we donated to an appliance store did not have a single scratch after 17-years. Truly dumbfounded how this item can be sold at stores with such poor quality. We take care of everything we own (no children) to ensure it lasts. Do yourself a favor and do not purchase this model.
Response from frigidaire.comBy Christi, Online Outreach Specialist, January 21, 2025
Hello. Steeler DL. Thank you for sharing your feedback. We’re sorry to hear about your experience with the glass top of your range. The durability of our products is important to us, and we regret that this has not met your expectations.
To help reduce the chance of scratches, we recommend using cookware with smooth, flat bottoms and avoiding sliding pots and pans across the surface. Additionally, we suggest cleaning the surface with a non-abrasive cleaner designed for glass tops. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you.
If there’s anything we can do to assist you further, please don’t hesitate to reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi