Customer Reviews for WORX - WG545.1 20V AIR 120 MPH Cordless Handheld Blower (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
1
Very Disappointed
on June 28, 2015
Posted by: CEWagnerLC
from Las Cruces, NM, United States
Gender:Male
I received my blower on Monday (June 22, 2015) and got it out of the box Saturday charged it. Sunday morning at 6:10 AM I went to my driveway and fired it up. The first problem I encountered was it would not blow a leaf out of a 1/4 in deep expansion joint. I tired for a few minutes to get that leaf out, and finally I gave up and went on to the rest of the driveway, and WOW it started to impress me. around 3/4th of the way down my driveway it shut off, so I flicked the switch off and back on, it ran for 5 more seconds and shut off again mind you I had been running it for a total of 10 minutes at that time, long story short I started using the blower at 6:10 AM and it was done for the day by 6:22 AM. I can tell you that I did not receive the same blower as the one shown on the TV, that one according to the salesmen will run all day.
No, I would not recommend this to a friend.
Response from worx.comBy Joshua B., Customer Service, June 30, 2015
Thanks for sharing your feedback with us. Sorry to hear about the trouble that you're having with the battery. What I found out with a Lithium battery is that it can take a few charging cycles to receive a better performance. I would try giving it a few more charges and make sure its fully charged and see if that time frame improves for you.
It's so easy to get this blower out to quickly clean the garage. I don't have to get the power cord out every time I want to use the blower for a quick clean up. No cords to wind up!
I bought this for my husband for Father's Day. We love it. It makes quick work of our patio - a chore that used to take an hour to sweep. It is well worth the price, and we are going to buy one for our son-in-law.
Had electric blower before and needed 5 extension cords to get to the end of my driveway. Because this blower was so light, I was able to remove all the cottonwood fuzzies from my windows and screens. Wow.....what a great tool I have found. The TV did a great job advertising the Worx. I was laid up for a few weeks and watching your TV ad I was sold and couldn't wait to get The Worx. Plan to order the extender for my gutters very soon. Think I have convinced 3 of my friends to purchase The Worx after my great demonstration.
I have been a customer for several years. I have purchased 2 or 3 weed eaters, batteries, blower and accessories. I have always been a very satisfied customer. If I have had any problems worx always made them right. I highly recommend Worx products.
Just received the merchandise and it does not work. We have the battery fully charged but when we started to use it it would work for less than 5 seconds and it would turn off. Tried several times and it would keep turning off after a few seconds. I sent an email asking for a full refund plus cost of shipping.
Hope that we would get a quick response regarding the matter. Very disappointed with the product. Poor quality........
No, I would not recommend this to a friend.
Response from worx.comBy Isaiah S., Customer Service, January 12, 2016
Sorry for the issue you are having. The first charge will need to be for 12 hours. If that doesn't correct the issue, please contact our Customer Service for a warranty replacement at 866-354-9679.
Great sweeper blower.. Many uses around the house.
on June 27, 2015
Posted by: Mike S
from Dacula, GA, United States
Gender:Male
Verified Purchase:Yes
I bought this blower a few weks ago and I love it. I purchased it mainly to dry my cars after I washed them. This blower and all its attachments are perfect for this job. Great product.