Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Gas Dryer with Steam - Carbon Graphite
Average customer rating
4.5
(753 Reviews)
Rating breakdown 753 reviews
5 Stars
570
4 Stars
100
3 Stars
26
2 Stars
17
1 Star
40
91%of customers recommend this product.
(
591 out of
652)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Gas Dryer with Steam - Carbon Graphite
Customer Rating
1
Slow dryer
on March 8, 2024
Posted by: KMcL101
from Pittsburgh, Pa
Dryer heat is weak! Takes forever for loads to dry.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, March 8, 2024
Thank you for taking the time to post a review on your GE Appliances front-load dryer. We recommend reviewing the helpful troubleshooting tips mentioned in the article at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.237984064.1538640673.1709763793-1342374613.1688136512&_gl=1*1i35e3t*_ga*MTM0MjM3NDYxMy4xNjg4MTM2NTEy*_ga_1JLE3BZ79Y*MTcwOTkzNDMyMS45NTAuMS4xNzA5OTM0MzQyLjAuMC4w
You can also view page 38 of the owner's manual at the link below for additional troubleshooting information:
https://products-salsify.geappliances.com/image/upload/s--YfR8cHKq--/ynktmodsmsbggu2d2dwu.pdf?_ga=2.238886592.1538640673.1709763793-1342374613.1688136512&_gl=1*1nouxno*_ga*MTM0MjM3NDYxMy4xNjg4MTM2NTEy*_ga_1JLE3BZ79Y*MTcwOTkzNDMyMS45NTAuMS4xNzA5OTM0NDkxLjAuMC4w
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.237984064.1538640673.1709763793-1342374613.1688136512&_gl=1*1i35e3t*_ga*MTM0MjM3NDYxMy4xNjg4MTM2NTEy*_ga_1JLE3BZ79Y*MTcwOTkzNDMyMS45NTAuMS4xNzA5OTM0MzQyLjAuMC4w
You can also view page 38 of the owner's manual at the link below for additional troubleshooting information:
https://products-salsify.geappliances.com/image/upload/s--YfR8cHKq--/ynktmodsmsbggu2d2dwu.pdf?_ga=2.238886592.1538640673.1709763793-1342374613.1688136512&_gl=1*1nouxno*_ga*MTM0MjM3NDYxMy4xNjg4MTM2NTEy*_ga_1JLE3BZ79Y*MTcwOTkzNDMyMS45NTAuMS4xNzA5OTM0NDkxLjAuMC4w
Written by a customer while visiting geappliances.com
Customer Rating
3
After One Month . . . . .
on March 12, 2024
Posted by: Ghost Writer
from MI
I love all the features of this dryer. I find the clothes are still damp after the cycle ends. I have to adjust it to "more dry" to get the clothes to be dry at the end of the cycle.
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, March 13, 2024
We want to assist you with your dryer and we referring to the troubleshooting steps at this link if clothes are taking a long time to dry: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
nice
on March 15, 2024
Posted by: oronoke
from The Villages Fl
SO FAR WORKING JUST STARTED TO USE Fits nice in the area very heavy
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Suggested improvements.
on March 18, 2024
Posted by: DJoswick22
from Wheaton, IL
A few things that could be improved:
1. WiFi connection doesn't stick. Often have to keep re-connecting.
2. Buttons are hard to work. This could be very challenging to an older demographic.
3. The Bluetooth pairing is horrible. Often have to unplug both appliances and this is never successful on the first attempt.
1. WiFi connection doesn't stick. Often have to keep re-connecting.
2. Buttons are hard to work. This could be very challenging to an older demographic.
3. The Bluetooth pairing is horrible. Often have to unplug both appliances and this is never successful on the first attempt.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great, but don't mount it to a GE platform
on March 19, 2024
Posted by: tclyde
from Lancaster, NY
Outstanding washer, efficient and quiet....but not when mounted on the GE pedestal!!! The pedestals look great...but when the washer mounted to it has a heavy load...the whole house shakes. And we live in a very well built 10 year ild townhouse.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best dryer we've ever owned
on March 19, 2024
Posted by: tclyde
Best dryer ever owned (we're over 75 so we've had a few)!!! Efficient, fast AND quiet. Checked out the reviews of others, glad we picked the GE model GFD65GSPV0DS.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible dryer that doesn’t dry clothes!
on March 21, 2024
Posted by: Suzfitz18
Doesn’t dry my clothes. Four hours on high setting and clothes are still wet. This is the second brand new of this model as the previous. No one can figure out what the problem is.
Response from geappliances.comBy Charlie, GE_Appliances, March 21, 2024
We'd like to assist you with the drying issues you've experienced with your dryer. We want to ensure this is resolved as quickly as possible. We have passed this feedback along to the team you've been working with and notified them of your request. We are confident they will be following up with you soon. We appreciate you continuing to work directly with us on this.
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing!
on March 21, 2024
Posted by: KT8792
from Texas
Love this dryer. It dries my clothes faster than any dryer I’ve ever had.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com