Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Gas Dryer with Steam - Carbon Graphite
Average customer rating
4.5
(709 Reviews)
Rating breakdown 709 reviews
5 Stars
541
4 Stars
92
3 Stars
25
2 Stars
14
1 Star
37
91%of customers recommend this product.
(
563 out of
619)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Gas Dryer with Steam - Carbon Graphite
Customer Rating
1
Very displeased
on February 29, 2024
Posted by: TroyJay
from Charleston, WV
Received dryer on Feb 6. Broke down on Feb 17. Serviced from retailer on Feb 19 determined there were many parts needed a motor, drum, bulkhead, main board and water valve, one part is not available til apr 15. Very displeased with the fact we've been going elsewhere to do laundry because of a faulty brand new dryer.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, March 1, 2024
We do see that you are currently working with our consumer specialist towards getting this resolved. We're confident that we will do everything we can to make things right. This way you can enjoy your new dryer again.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice looking machine
on March 4, 2024
Posted by: tatch
from Wisconsin
Love the look of the new GE dryer; however still getting used to differences from my previous Whirlpool machine. One potential disadvantage is the Wrinkle Care will tumble your load following the completion of the cycle, but ONLY for 1 hour. Therefore if you throw a load in the dryer before bed; the clothes could still sit for hours and be wrinkled when you get back to them. My previous machine would give them a tumble every hour or so until you get them out to reduce wrinkles (which was helpful in scenario's when you will be away from the dryer for more than an hour after a cycle completes. The sound is also very low therefore cannot hear when a cycle ends from another room. The difference between the levels of volume are very minimal; I therefore have to use the app to know when a load finishes.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 5, 2024
Posted by: Everton Mark
from Orange County
Great dryer! Looks great and handles all size loads
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
fantastic fechers
on March 5, 2024
Posted by: chuckwIII
does every thing we hoped for and some we didn't know about when we purchesed it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
In love with my smart dryer
on March 5, 2024
Posted by: Jricco
Set up was a breeze! The steam setting is perfect for refreshing those stuffed animals I can't put through the wash.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Spoil yourself
on March 5, 2024
Posted by: Jricco
from Williamstown NJ
Now do I need smart dispensing... No. But am I happy to have it. Heck yes! Not to mention now that I've converted to Smart washer and dryer I can't live without them. Getting a notification when your wash is done is the best!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Slow dryer
on March 8, 2024
Posted by: KMcL101
from Pittsburgh, Pa
Dryer heat is weak! Takes forever for loads to dry.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, March 8, 2024
Thank you for taking the time to post a review on your GE Appliances front-load dryer. We recommend reviewing the helpful troubleshooting tips mentioned in the article at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.237984064.1538640673.1709763793-1342374613.1688136512&_gl=1*1i35e3t*_ga*MTM0MjM3NDYxMy4xNjg4MTM2NTEy*_ga_1JLE3BZ79Y*MTcwOTkzNDMyMS45NTAuMS4xNzA5OTM0MzQyLjAuMC4w
You can also view page 38 of the owner's manual at the link below for additional troubleshooting information:
https://products-salsify.geappliances.com/image/upload/s--YfR8cHKq--/ynktmodsmsbggu2d2dwu.pdf?_ga=2.238886592.1538640673.1709763793-1342374613.1688136512&_gl=1*1nouxno*_ga*MTM0MjM3NDYxMy4xNjg4MTM2NTEy*_ga_1JLE3BZ79Y*MTcwOTkzNDMyMS45NTAuMS4xNzA5OTM0NDkxLjAuMC4w
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.237984064.1538640673.1709763793-1342374613.1688136512&_gl=1*1i35e3t*_ga*MTM0MjM3NDYxMy4xNjg4MTM2NTEy*_ga_1JLE3BZ79Y*MTcwOTkzNDMyMS45NTAuMS4xNzA5OTM0MzQyLjAuMC4w
You can also view page 38 of the owner's manual at the link below for additional troubleshooting information:
https://products-salsify.geappliances.com/image/upload/s--YfR8cHKq--/ynktmodsmsbggu2d2dwu.pdf?_ga=2.238886592.1538640673.1709763793-1342374613.1688136512&_gl=1*1nouxno*_ga*MTM0MjM3NDYxMy4xNjg4MTM2NTEy*_ga_1JLE3BZ79Y*MTcwOTkzNDMyMS45NTAuMS4xNzA5OTM0NDkxLjAuMC4w
Written by a customer while visiting geappliances.com
Customer Rating
3
After One Month . . . . .
on March 12, 2024
Posted by: Ghost Writer
from MI
I love all the features of this dryer. I find the clothes are still damp after the cycle ends. I have to adjust it to "more dry" to get the clothes to be dry at the end of the cycle.
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, March 13, 2024
We want to assist you with your dryer and we referring to the troubleshooting steps at this link if clothes are taking a long time to dry: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com