Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Gas Dryer with Steam - Carbon Graphite
Average customer rating
4.5
(708 Reviews)
Rating breakdown 708 reviews
5 Stars
540
4 Stars
92
3 Stars
25
2 Stars
14
1 Star
37
91%of customers recommend this product.
(
562 out of
618)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Gas Dryer with Steam - Carbon Graphite
Customer Rating
5
Love the look of it!
on November 4, 2021
Posted by: Anonymous
from Chicago, illinois
It works wonderfully and is very aesthetically pleasing. It looks great in the laundry room.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke down in within 15 days
on November 9, 2021
Posted by: bab32
from New york
Garbage broke down within 15 days of use.
Getting the run around to get it fix because uses a third party to fix it. One month no dryer
Getting the run around to get it fix because uses a third party to fix it. One month no dryer
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 10, 2021
Hi there,
We're incredibly sorry to hear about this misfortune and certainly understand your anger. We'd like to provide some assistance to you, so an agent will send you an email requesting more details. Stay well. Mike@GEA
We're incredibly sorry to hear about this misfortune and certainly understand your anger. We'd like to provide some assistance to you, so an agent will send you an email requesting more details. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Power issue upon delivery
on December 28, 2021
Posted by: Negaar
from San Jose
I received this dryer after 8 months of waiting due to back oder and it didn’t even powered on! Very disappointed!!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 6, 2022
Hi there,
Oh no! We're terribly sorry to hear that your dryer did not work after waiting for such a long time. That's not something we want to hear and understand how aggravating that is. We do see you have an upcoming service appointment and trust the tech will be able to repair your dryer. Thanks for choosing GE. Mike@GEA
Oh no! We're terribly sorry to hear that your dryer did not work after waiting for such a long time. That's not something we want to hear and understand how aggravating that is. We do see you have an upcoming service appointment and trust the tech will be able to repair your dryer. Thanks for choosing GE. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
HORRIBLE SERVICE OR LACK THEREOF
on January 6, 2022
Posted by: SMEXY
POOR PRODUCT CANT GET IT TO WORK - SERVICE IS NON EXISTENT
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, January 7, 2022
Oh no, we hate to hear that you have not been pleased with your new dryer and apologize that scheduling service for it has not been easier and know the frustration that comes with this. We were able to locate your case and see that you have been working with your case manager to come to a resolution on this, and that a service appointment has been scheduled for you on the 1/10 between 1pm and 5pm. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!
on August 17, 2022
Posted by: Merr1
from Chicago, IL
This dryer is exceptional. Dries clothes in record time. Roomy enough for a comforter.
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dryer so far I love it
on August 19, 2022
Posted by: Anna popal
from Orange
Dry great the clothes come out good I like the different set up for different garments
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
The lint trap is hot garbage
on March 2, 2023
Posted by: RyanS123
from Illinois
To the team that designed the lint trap… you failed miserably. I clean it out after every cycle, yet there is always a pile on top of the basket that comes out with/on the clothes. It’s awful. The dryer has been great so far, otherwise.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy GE_Appliances, March 3, 2023
Hello there, thank you for taking the time to reach out with this feedback.
We strive to deliver the highest quality products that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this dryer has caused you. We would recommend cleaning the lint filter on regular basis, please refer to the article link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17329
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
We strive to deliver the highest quality products that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this dryer has caused you. We would recommend cleaning the lint filter on regular basis, please refer to the article link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17329
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Pure efficacy
on March 11, 2023
Posted by: Bjav
from Washington PA
This dry is wonderful. Clothes are dried faster than electric dryer!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com