Customer reviews from worx.com
WORX - WG743 40V 17" Walk Behind Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.5
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
420
4 Stars
97
3 Stars
22
2 Stars
17
1 Star
24
89%of customers recommend this product.
(
494 out of
555)
Customer Reviews for WORX - WG743 40V 17" Walk Behind Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
5
LOVE THIS MOWER!!!
on April 7, 2021
Posted by: Lauriea64
from Springfield, IL
Gender:Female
[This review was collected as part of a promotion.] I have had the Worx weed eater and leaf blower forever and have been very pleased with their light weight and performance. Last fall I downsized and bought this mower. It was late enough in the season I didn't even get to use it. I got it out of the box yesterday, put it together in about 10 minutes! Everything was included and no tools necessary.
I charged the batteries overnight as per instructions. This was a 'first mow' and I had clumps of higher grass all over. I was a little concerned about that. I shouldn't have been! This little mower walked right through my whole yard and had battery left. I used the Turbo setting in the thick grass and Eco on the rest of it.
It's quiet, I can pick it up with one hand to put away, and very maneuverable. I am tall, and the handle height is very comfortable. I probably underestimated how big my yard is and could have gone with the 20", but that is my fault. I am very happy with this mower and like that I can exchange batteries on my weed eater and leaf blower.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Lawn Mower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great electric lawn mower!!
on April 18, 2021
Posted by: Anna B
from Massachusetts
Gender:Female
I bought this thing a couple of weeks ago and it is awesome!! Cuts grass like a pro!! Bring electric and not gas powered does not slow it down!
I would recommend this to a friend!
Response from worx.comBy Brianna h, Customer Experience, April 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the lawnmower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Does the job and well!
on June 7, 2021
Posted by: VinnyV
from Tampa
Gender:Male
This is just what I wanted. It’s lightweight, gasoline free, easy to maintain/clean, easy to store, plus it’s really quiet so your neighbors will appreciate not waking them up.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
junk
on July 1, 2021
Posted by: chris1990
from levittown,pa
Gender:Male
i was sent this mower as a replacement for a warranty issue and used it 3 times and now it wont work. the batteries won't even charge
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, July 21, 2021
Chris, we appreciate you taking time to reach out to us with your review! WORX tools are covered by a warranty. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Assembly issue - Wrong size handle
on July 1, 2021
Posted by: Anonymous
from Fairfax VA
Gender:Male
I was trying to assemble this 14 inch mower that I received just now, and could see the handle that came along in my package is WRONG in size (photo attached). There is about 3 to 4 inch-wide gap in the vicinity of the joint areas where the two rods meet (photo attached). I overtightened the bolts at those joints and see the entire handle assembly is not perfectly aligned being askew to the right (photo attached). Due to the wrong sized part, all four joints of the handle assembly must be under excessive stress condition, making me thinking it is juat a matter of time for break. I have seen other photos from other reviewers who seem to suffer from the aforementioned issue. I wonder if this only happens to me or something else. To me, this is a clearly a design issue and they need to fix it. This mower looks to bring so many fancy functions to the users but a simple design issue like this will make all those nice things drained.
Response from worx.comBy Portia M., Customer Experience, July 21, 2021
Thank you for your feedback and review. WORX tools are covered by a warranty, in which we stand behind the warranty. You have indeed received the correct handles for your mower, and they have been assembled correctly according to your photos. If you are needing any further assistance, please don't hesitate to contact us directly. We will be more than happy to help! Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Small but mighty!
on July 9, 2021
Posted by: RaOrlando
from Orlando florida
Gender:Female
I am so very happy with my lawn mower. It cut through my thick wet grass and I was astonished. Very light and easy to use but packs a punch, being an older woman I didn’t want a heavy piece of equipment and this mower definitely fit the bill! Love it, my friend also has one and recommended it to me. I have the 56vt weed Eater/trimmer and just bought the small blower. love word products and recommend them to everyone
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
It's so light!
on September 3, 2021
Posted by: ChMaFo
from St. Petersburg, FL
Gender:Female
Before I bought this I was using a 16" manual reel mower. I tried to stick with that, but I only last a few months. This mower feels like heaven after pushing that reel mower. It's so light!! It was really easy to assemble, and it's easy to use. It's not as powerful as a gas mower would be, and sometimes it stalls if I hit a patch of thick grass. I just have to take it slow to get through those parts. The first time I used it the batteries didn't last that long, even though I charged them fully. I think it was because I was in the full sun and Florida heat. So that's something I'm not thrilled about. It makes sense that temperature matters, but with living in FL I have to time it right to be able to do my whole front or back yard in one go. I'd buy a back-up set of batteries, but they are pretty pricey. Overall I'm happy with the mower for the size yard I have. (Probably 5,550 sq ft of mowable area.)
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great mower!
on November 2, 2021
Posted by: Art146
from Sparta, Wisconsin
Gender:Male
I bought this to trim a small area and it is so lightweight and does such a great job, I do the whole yard with it! I use the "bagger" to eliminate the mess and I can mulch leaves with it a bit later! I got through the whole yard in a single charge! The clean up of the mower is easy because it is so light, I can pick it up and really get under it! It is the typical WORX tool, doing more than you expect and easy to use!
I would recommend this to a friend!
Written by a customer while visiting worx.com