Customer reviews from worx.com
WORX - WG743 40V 17" Walk Behind Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.5
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
420
4 Stars
97
3 Stars
22
2 Stars
17
1 Star
24
89%of customers recommend this product.
(
494 out of
555)
Customer Reviews for WORX - WG743 40V 17" Walk Behind Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
5
Easy to maneuver
on August 31, 2022
Posted by: Bev79
Gender:Female
I am older woman and this mower is very easy to maneuver. Very light so I can pick it up to put in a vehicle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Terrible product
on September 3, 2022
Posted by: NickyGu
from Stillwater NY
Gender:Male
I bought this a few weeks back with high hopes. When the lawn mower arrived I realized it’s an extremely lightweight and plastic, almost feels like a toy handling it. Hardly any power and the battery does not last as long as it’s advertised. Great for an elderly woman with a small yard, but nothing more. Took me two days just to finish my back yard that’s less than 1200sqft on a full battery. Ridiculous.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , September 6, 2022
Hello Valued Customer!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you need any further assistance please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you need any further assistance please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great little mower
on September 22, 2022
Posted by: Pmt160
from Bossier City, la
Gender:Female
I bought this little mower for my small back yard, so when my gas mower for the big front yard needed to be repaired I used my little mower. It worked great I could not believe it. Took twice as long to mow the yard, but did a beautiful job. I would recommend this mower to anyone.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light, nimble mower
on September 25, 2022
Posted by: MRGa
from St. Paul, mn
Gender:Male
We have a relatively small yard, and this works great. We also have an embankment which is hard to mow, and this makes it much more stable because it’s so light. Seems like a very nice reliable product.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Wish I could give it 5 stars, but I can't!
on September 25, 2022
Posted by: Little Toy Mower
from Sparks Nevada
Gender:Female
It is not the lawn mowers fault. It is so light it feels like a toy lawn mower. I think maybe my yard is too big for it and the lawn is not huge. I have used it three times and I like that it mulches the grass to some extent but none of the grass goes into the grass catcher. It leaves the clippings in long rows and I either have to rake it up or go over the rows two times.
We recently had a lot of rain for Nevada and the grass was really thick. I had to use my old mower. I did let the grass dry out before mowing. I think my option is to mow it twice a week. I wish I thought it was the best mower ever!
We recently had a lot of rain for Nevada and the grass was really thick. I had to use my old mower. I did let the grass dry out before mowing. I think my option is to mow it twice a week. I wish I thought it was the best mower ever!
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , September 27, 2022
Hello! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you need further assistance please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you again for choosing Worx!
Thank you again for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
Great for small lawns
on September 28, 2022
Posted by: JWJW
from Bellevue, WA
Gender:Male
Easy and lightweight to use. Perfect for a very small lawn and easy to navigate through the garden to the small lawn. The positon/angle of the handle where it meets the mower body needs to be better designed. To make it stay in position one has to crank down to make it tight, then having to loosen to remove the grass catcher and re-tighten. Not convenient!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Impressed!
on November 1, 2022
Posted by: Big Paul
from New Hampshire
Gender:Male
Did not know what to do with the fall leaves left behind after putting away our Landroid so I thought I would give the 14” mower a try. We were surprised how well it mulched them down as food for our new lawn! This little machine has turned out to be a nice addition to our Worx family of tools!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Happy but
on November 9, 2022
Posted by: Hfaaa
Gender:Female
Adjustable height mechanism is jammed making it impossible to get the front wheel to turn. Any advice?
Written by a customer while visiting worx.com