Customer reviews from worx.com
WORX - WG743 40V 17" Walk Behind Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.5
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
420
4 Stars
97
3 Stars
22
2 Stars
17
1 Star
24
89%of customers recommend this product.
(
494 out of
555)
Customer Reviews for WORX - WG743 40V 17" Walk Behind Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
3
Battery
on June 30, 2022
Posted by: Saundrab54
from Deltona florida
Gender:Female
Battery only lasts for 45 min
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , July 21, 2022
Hello there! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Better than I thought
on July 1, 2022
Posted by: Kenn puppy
from Colfax wa
Gender:Male
[This review was collected as part of a promotion.] Exceeded my expectations
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Not so great
on July 10, 2022
Posted by: Mar0704
from Pa
Gender:Female
Purchased after being extremely happy with weed eater. Mower does. It cut very well and even on lowest setting it is too high. Expected better for the price.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , August 30, 2022
Hello Valued Customer. It's unfortunate to learn that the Worx lawn mower fell below your purchase expectations. We greatly appreciate you taking the time to share your experience and review. Your feedback helps us understand where we can improve. Should you wish to leave us with additional feedback or have any questions. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
4
Ok Machine
on July 11, 2022
Posted by: Birdman1
from Wisconsin
Gender:Male
Machine is Ok. Needed A Machine to fit between 2 fences. Has some nice features but low on power.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
A downgrade from previous model
on July 11, 2022
Posted by: Dax13
from Central Fl
Gender:Female
[This review was collected as part of a promotion.] We had the previous model with 2 40v ShareVolt batteries. It finally gave out after 5 hard years of year round use in Fl. This is the replacement. Not as robust, battery life isn’t as long, handle angle is no longer adjustable, thinner plastic. Disappointing product from WORX.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , August 29, 2022
Hi there! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you need any further assistance please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you again for choosing Worx!
Thank you again for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
3
very light weight.
on July 23, 2022
Posted by: Roncat
from Spring Green W.
Gender:Male
I bought this mower based on the one my neighbor has. I have only used mine once and it seems to make more noise than hers. It don't seem to cut the best. I only use it for trimming around trees and bushes. I have yet to check the blade. So I can't really make a recommendation yes or no yet.
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, August 25, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight, easy to use
on July 25, 2022
Posted by: EJ52
from Saint Simons Island, GA
Gender:Female
I bought this a month ago and I am extremely happy with it. No gas/oil to deal with and very easy for me to handle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Have only had 1 month!
on July 29, 2022
Posted by: Jhgtrav
from Travelers Rest SC
Gender:Female
I say that to let you know my recommendation is limited. I have enjoyed the mower and my front yard looks great. 1st cut I was able to complete the front yard on 1 charge. Now I am not. I am not sure if it is because we have Bermuda grass or degradation of the battery. I continue to learn that bagging works better than mulching as that really chews up battery life.
I would recommend this to a friend!
Written by a customer while visiting worx.com