Customer reviews from worx.com
WORX - WG743 40V 17" Walk Behind Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.5
(581 Reviews)
Rating breakdown 581 reviews
5 Stars
421
4 Stars
97
3 Stars
22
2 Stars
17
1 Star
24
89%of customers recommend this product.
(
495 out of
556)
Customer Reviews for WORX - WG743 40V 17" Walk Behind Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
5
40V Power Share 14" Cordless Lawn Mower
on July 25, 2023
Posted by: margo72
from Derby, Kansas
Gender:Female
[This review was collected as part of a promotion.] I purchased this small mower to do most of my lawn edging as the arthritis in my hands limits the amount of time I can comfortably use a string trimmer. This powerful little mower works great and just as I had hoped it would when I purchased it. Thank you for making this great product!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Perfect for my mom, lightweight and simplistic!
on September 4, 2023
Posted by: Capt Guy
from Westfield IN
Gender:Male
[This review was collected as part of a promotion.] First of all this was easy to assemble right out of the box. Maybe 5 minutes from opening to using. Good quality for being so light which was a must for my mom. She is 75 and in good health but she needed something smaller for trimming around her flower beds. She loves the ease of use, weight and simplistic controls.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Dud worst mower ever
on February 26, 2024
Posted by: Tailora
from Mesquite, Texas
Gender:Female
[This review was collected as part of a promotion.] I am highly disappointed. I have several Worx tools so when I needed a new mower I didn’t even look at other brands I bought a Worx. My previous mower wasn’t a Worx and it was only 36 volts but it could mow my front, back, and alley with plenty of charge left over. This 40 volt Worx mower I can’t even get half my front yard done! I bought new batteries and a new charger hoping I had just gotten some bad batteries, but same results. I’m so disgusted with it I’m buying a new mower this year even though this one still technically “works” total waste of good money
No, I would not recommend this to a friend.
Response from worx.comBy Melissa R., Customer Experience, February 27, 2024
Hello There,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Dead on arrival
on April 9, 2024
Posted by: mrk3cobra
from CA
Gender:Male
First unit I received the battery monitor did not work. They sent me a second unit 6 months later and the motor is frozen. The blade will not spin. You cannot even move the blade by hand. Not sure if they have any quality control, or maybe I just have bad luck.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, April 11, 2024
Hello Valued Customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight powerhouse
on April 8, 2018
Posted by: Physoward
from Florida
Gender:Male
[This review was collected as part of a promotion.] Very easy charging station. First use better power than expected. Perfect for small hard to reach places.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great features
on April 21, 2018
Posted by: Boomer151953
from Myrtle Beach, SC
Gender:Male
I received the battery operated lawn mower last month and it works great. The only suggestion i have is assembly instructions need to be improved
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Review
on April 23, 2018
Posted by: Joebullfrog
from San Antonio,Tx.
Gender:Male
Works great,the only thing that is negative about this review is it does not cut 5000 sq. ft. on one charge. Other than that , I Love It !
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Small
on May 3, 2018
Posted by: UncleBob
from Vancouver, WA.
Gender:Male
I wish the new 17" mower was available when I bought this. This is a SMALL mower.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com