I usually don't do negative reviews, but as a long time Worx owner and user, this product is disappointing. The universal boot is the issue. The flimsy boot makes it too hard to use with the complete kit assembled. I've tried numerous ways to adapt it to make it solid. Please try and improve this design and keep others from have a potential great idea now parked in my shed. I would have returned it, but kept hoping I could make it work until it was too late.
No, I would not recommend this to a friend.
Response from worx.comBy Customer Experience, Reviews, November 1, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the WA4092 did not meet your expectations. We appreciate your feedback as this will help us improve on our products. Thank you for choosing Worx tools! -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on October 28, 2018
Posted by: ObiJuan
from Fort Walton Beach, FL.
Gender:Male
Happy I bought this, makes life easier during the clean up.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Gutter cleaning kit
on June 24, 2019
Posted by: Alsdfgdfghfhf
from Deerfield, Michigan
Gender:Male
I received from my daughter a Blower, Hedger,trimmer, and gutter cleaning kit for Christmas last year. the cleaning kit does not fit my blower. I would think you would understand why I didn't open the cleaning kit in the middle of winter. I just want to return for a credit and purchase the correct kit.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , June 27, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. An email will be sent to you in regards to this as well . Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
will not stay attached to my work blower
on October 5, 2019
Posted by: Hunta
from new york
Gender:Male
will not stay attached to my worx blower very very disapointed in the preformance of this add on.. i wish there was a better wat to connect it to my blower so i could actually use the tool...it keeps blowing off the end and does not work well at all because of this..
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , October 10, 2019
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused.
The WORX Gutter Cleaning Kit will fit most blowers with up to a 5" diameter tube opening. We recommend checking to make sure the strap is threaded through the locking mechanism. Then pull to tighten the strap. Increase the tension by pulling the latch up and down to tighten.
Should you have any further questions, please contact our Customer Care Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Fantastic
on May 6, 2020
Posted by: Cathy44664
from New philadelphia
Gender:Female
I bought this because I am alone, have to maintain my home gutter system cleaning by myself now, 65 years old and definitely not comfortable climbing ladders to clean my gutters alone! This works One a vhatm. Blows the gutters clean, keeps my feet on the ground. Would recommend this to everyone who needs a product which is safe and efficient! Gets the job done!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on May 31, 2020
Posted by: erg71
from Kenosha Wi.
Gender:Male
[This review was collected as part of a promotion.] Much better than my “home made” one, easy to use, does the job.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Gutter Cleaning Kit! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Works better than expected
on July 14, 2020
Posted by: Gary59
from Indiana
Gender:Male
[This review was collected as part of a promotion.] I have used this to clean my gutters and it worked great
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the GutterPro! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Worked once, then broke
on November 15, 2021
Posted by: Robert1000
from South Carolina
Gender:Male
I bought this 6 weeks ago . Used it once and had a hard time getting the universal attachment to release . Second use it would not disconnect and broke . Only 30 days warranty . Stay away
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , November 17, 2021
Hello Valued Customer. It's unfortunate to learn that the Gutter cleaning kit did not meet your purchase expectations. I have emailed you offline regarding this matter and would like to provide you with a resolution. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST