Customer Reviews for WORX - Gutter Cleaning Kit - Black
Customer Rating
2
Doesn't work well at all
on December 3, 2021
Posted by: Big Hairy Man
from Andover, MN
Gender:Male
The blower blows the leaves out of the gutter, but a majority of them end up back on the roof. Next time the wind blows the gutters are full again. I had to go over the gutters multiple times before they were clean.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , December 6, 2021
Hello Valued Customer! It's unfortunate to learn that you did not get the full quality experience of your gutter pro kit. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
I bought this 6 weeks ago . Used it once and had a hard time getting the universal attachment to release . Second use it would not disconnect and broke . Only 30 days warranty . Stay away
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , November 17, 2021
Hello Valued Customer. It's unfortunate to learn that the Gutter cleaning kit did not meet your purchase expectations. I have emailed you offline regarding this matter and would like to provide you with a resolution. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST
This kit looks deceptively easy to use. If you can get it together (I didn't have a problem with that) and attached to your blower (didn't have a problem with that either), it will clean your gutters with some effort. The real issue comes with keeping the sleeve attachment connected to the tubing. It is attached to its piece of tubing with a tiny zip tie that just isn't big enough to do the job. When it comes loose, and from I see with other reviewers here, I was not alone in experiencing this. If it doesn't happen while you are using the blower, chances are good that in the disassemble process, which is also not easy, the sleeve will come out of the zip tie bind. A good roll of duct tape helps, but that isn't really satisying when buying a new product, is it?
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , October 18, 2021
Hello Valued Customer! we're sorry to hear that your purchase fell below your expectations. We would like to hear more about your experience to see how we can do better in the future. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
[This review was collected as part of a promotion.] No more climbing ladders for me. Works fairly well and attached to my Worx WG545M Blower was light-weight and easy to use.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 17, 2021
Woo-hoo! We love to hear that we have stepped up our game in assisting you with chores around your home. Explore our new innovative products on the worx.com website to discover what really WORX for you! Thank you for being a valued customer!
[This review was collected as part of a promotion.] Recently purchase and used for the first time - was able to clean all the gutters on my 1800 sq.ft. ranch in 20 minutes. This standing on the ground . Easy to assemble and attach to my blower.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , November 30, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Gutter Cleaning kit! Thank you for choosing WORX. You are greatly appreciated!
[This review was collected as part of a promotion.] I'm afraid of heights and this really got the job done without a ladder.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 19, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Gutter Pro! Thank you for choosing WORX. You are greatly appreciated!