Customer Reviews for WORX - WG779 40V 14" Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
3
Wish I could give it 5 stars, but I can't!
on September 25, 2022
Posted by: Little Toy Mower
from Sparks Nevada
Gender:Female
It is not the lawn mowers fault. It is so light it feels like a toy lawn mower. I think maybe my yard is too big for it and the lawn is not huge. I have used it three times and I like that it mulches the grass to some extent but none of the grass goes into the grass catcher. It leaves the clippings in long rows and I either have to rake it up or go over the rows two times. We recently had a lot of rain for Nevada and the grass was really thick. I had to use my old mower. I did let the grass dry out before mowing. I think my option is to mow it twice a week. I wish I thought it was the best mower ever!
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , September 27, 2022
Hello! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you need further assistance please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you again for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
Great for small lawns
on September 28, 2022
Posted by: JWJW
from Bellevue, WA
Gender:Male
Easy and lightweight to use. Perfect for a very small lawn and easy to navigate through the garden to the small lawn. The positon/angle of the handle where it meets the mower body needs to be better designed. To make it stay in position one has to crank down to make it tight, then having to loosen to remove the grass catcher and re-tighten. Not convenient!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Impressed!
on November 1, 2022
Posted by: Big Paul
from New Hampshire
Gender:Male
Did not know what to do with the fall leaves left behind after putting away our Landroid so I thought I would give the 14” mower a try. We were surprised how well it mulched them down as food for our new lawn! This little machine has turned out to be a nice addition to our Worx family of tools!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Happy but
on November 9, 2022
Posted by: Hfaaa
Gender:Female
Adjustable height mechanism is jammed making it impossible to get the front wheel to turn. Any advice?
Written by a customer while visiting worx.com
Customer Rating
4
Great Tool
on December 20, 2022
Posted by: WenJ
Gender:Female
[This review was collected as part of a promotion.] I bought this at the end of the season, so I haven't exactly used it yet. I have had a great experience with all of my other Worx products so I expect this will be equally as good.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Mower came with a broken part
on January 18, 2023
Posted by: Todd2
from Bowmanstown pa
Gender:Male
[This review was collected as part of a promotion.] My broken part has bin replaced but the shipping method is horrible if it would have bin sent through usps I would have gotten my part two weeks ago
I would recommend this to a friend!
Response from worx.comBy Destynee Edwards, Customer Experience , January 19, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review with us. We are happy to hear that you have received the parts needed for your mower. Your feedback is greatly appreciated and helps us understand where we can improve your next Worx experience.
Written by a customer while visiting worx.com
Customer Rating
5
Ease of use and lightweight
on March 24, 2023
Posted by: Jim 26
from Philadelphia, Pa
Gender:Male
Bought this a month ago, can't believe how light the mower is. At 69 years old, this has made mowing the lawn so much easier with same or better results than heavy gas powered mower that i had for years.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Everything I needed and worx great!
on March 31, 2023
Posted by: Majatt
from Huntsville tx
Gender:Male
Bought this machine to do edging work and to pick up leaves assist my robot mower. It has done a great job as a full-time mower for one third acre.