Customer reviews from worx.com
WORX - WG779 40V 14" Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.5
(647 Reviews)
Rating breakdown 647 reviews
5 Stars
464
4 Stars
106
3 Stars
28
2 Stars
21
1 Star
28
89%of customers recommend this product.
(
542 out of
612)
Customer Reviews for WORX - WG779 40V 14" Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
5
Lawnmower 17 inch
on June 19, 2022
Posted by: Ingo
from Priest Lake,ID
Gender:Male
I love it it makes my Life a lot easier with out pulling the String and use Gas and Oil ! That’s in the past ! Thanks for the Product u giving me for the future in my Age with 82 !
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
great looking but useless
on August 24, 2022
Posted by: MarekF
from Poland
Gender:Male
Unfortunately, the mower is only suitable for a 2-day lawn, on 2 fully charged batteries it is able to mow a maximum of 60m2 of a young lawn (1 week long rawa), in addition, when the grass is denser, the mower suffocates, service (in Poland - LetMeRepair) is a tragedy! they accept the mower as damaged because the described work should not take place and then they return after 1 month in the same condition without finding a fault and think that this mower should work like this ... choke, go out, mow for a maximum of 10 minutes. The only plus is a great look, if the mower was useful, probably the plus would be to select the turbo / eco mode, unfortunately I had to give the mower back, but I have mowed the same garden with the cheapest battery mower from OBI's own brand and decided to change it for something better .... branded / better which turned out to be a complete flop
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , August 25, 2022
Hello Valued Customer!
It's unfortunate to learn about the experience you had with our product. Know that this is not what we expect from our products. We appreciate you bringing this to our attention. Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6:00 pm EST. We will be more than happy to assist you.
It's unfortunate to learn about the experience you had with our product. Know that this is not what we expect from our products. We appreciate you bringing this to our attention. Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6:00 pm EST. We will be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
2
I totally regret buying this
on May 5, 2024
Posted by: Stone Cole
from Columbus, OH
Gender:Male
[This review was collected as part of a promotion.] I’ve always used gas mowers. I just moved so I figured I would try a battery powered mower. Big regret. It says you should get 45 minutes of life, I don’t think I even get that. I don’t have a big yard but I wouldn’t say small either. I figured it would be okay cutting my front yard & back yard on separate charges. The only problem is I can’t even finish my front or back in one charge. It takes me a total of 4 charges to cut my whole yard. With it taking 4 hours to charge I find myself cutting my grass almost 4 times a week. With all the rain we just got my grass got tall very quickly. If your yard isn’t 5ft by 5ft I would not buy this mower.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 6, 2024
Hello there!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Runtimes can vary depending on a number of factors, including but not limited to grass texture and consistency, cutting height, and lawn size. If you are concerned that the mower has a very short life span please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX tools.
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Runtimes can vary depending on a number of factors, including but not limited to grass texture and consistency, cutting height, and lawn size. If you are concerned that the mower has a very short life span please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX tools.
Written by a customer while visiting worx.com
Customer Rating
1
Poor performance
on May 21, 2024
Posted by: Roseyflower
from Pittsburgh, Pennsylvania
Gender:Female
I am very unhappy with this mower that I purchased last summer. The blade does not cut the grass! The quality has decreased substantially. I have been using my mother’s 5 year old WORX mower that still performs very well. This is a major disappointment to me.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 22, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on September 16, 2018
Posted by: Navfed
from Milton, FL
Gender:Male
[This review was collected as part of a promotion.] I was not sure this lawnmower being only a 14 inch wide cut would be enough. I have a 21 inch gas mower, when I compared the two on how long it would take to cut the lawn. The worx beat the gas mower. Here is why, it's light weight, click in two batteries (seconds) and go cut. Fast Walking speed this battery mower cut like a charm. It's quiet and easy to maneuver. The gas mower has to be fueled pull started then cuts the grass. On hills it's heavy and cumbersome. Not the worx battery-powered lawnmower. So I have a 1/4 acre on a hill with thick centipede grass in west florida. I am able to cut the front, back and side yards with one charge from the two supplied batteries and it has still 2 bars showing the charge is still at 1/4 percent. So I use them to power the worxs weedeater and blower. It's awesome!! Very pleased. The mower is lightweight so I hang it from the ceiling out of the way to save space. I will be selling the gas mower.. so I recommend this mower for a yard that is 1/4 to 1/2 acre. The batteries charge quickly but if your over a 1/2 acre get another set of batteries or if you already have worx equipment use those batteries to finish the job..
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Don't judge it by its size
on September 21, 2018
Posted by: dodt911
Gender:Male
I bought this mower about 2 weeks ago and admittedly, I didn't think much of it when I first opened its box. This is my first mower as I've always used hand-me-downs, but I wanted something completely cordless. While I was putting it together, I thought it wouldn't be able to get the job done because it was so small and light - it felt like a child's toy - hey dad, I'll come "mow" with you while you do the real work. However, after I charged the batteries and used it, the fact that it is small and light changed my mind. It is extremely easy to maneuver and it has no problems cutting through anything. A portion of my yard is at a slant, so the lightweight feature has made yard work much easier. For my needs, this mower is excellent and I would highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Name my new mower Cutie
on October 1, 2018
Posted by: Bock
from Cordova, TN
Gender:Male
Mower arrived quicker than expected. Fedx delivered the mower at 11 PM (one hour before midnight). That's what I call dedicated delivery by Fedx. Opened the box and was very surprised at the size of the mower. Very easy to assemble. I attached the bag and called for my wife to come see my new mower. Her first impression was "that is a toy." The batteries charged full in about 4 hours. I set the height to 3.5 inches due to my grass being about 5 inches high. I inserted the two 20V batteries and "started" the mower. It purred like a baby kitten. I started walking and my little toy went right thru that tall grass like a 22 inch gas mower. This little critter gets the job done. No oil to change; no gas to spill; no heavy mower to push; no yanking on a starter rope 10 times; and the best part about my little toy is I get extra walking exercise. With my old gas mower it took me 20 minutes to cut my small yard. With my little cutie "toy", it took me an extra 7 minutes to cut my yard. I know this is a long review but its worth every word what I say about my little toy. My neighbor thought I had my grandson toy mower but was she surprised when I started walking thru that tall grass with my little toy. Very easy to push and the bagger works great. I was surprised to see the little flap jump up when the bag was full of grass. What a feature!! If you are thinking about getting a new mower from Worx ……. stop "thinking" and get it!!!!!! I would giver this little toy a ten star rating if ten stars was showing. No more running to get gas; no more changing oil and getting messy; no more pulling my gut out yanking on a starter rope; no more taking up lot space in my little shed; no more electrical or fuel problems; nothing now but pure joy when its time to cut my grass. I also have more space in my shed now so I can get some more Worx tools <g> Thanks a bunch Worx.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light and Easy
on October 9, 2018
Posted by: Cherylrose
from South Alabama
Gender:Female
[This review was collected as part of a promotion.] I just used my mower for the first time. I got it to help with trimming before mowing with my riding mower because I was spending two days weedeating. I was able to complete the yard in one day for the first time. I own several Worx tools and love each one. I will continue to purchase one at a time until I have replaced my other tools. They are extremely dependable and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com