Customer reviews from worx.com
WORX - WG779 40V 14" Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.5
(617 Reviews)
Rating breakdown 617 reviews
5 Stars
443
4 Stars
102
3 Stars
26
2 Stars
19
1 Star
27
88%of customers recommend this product.
(
523 out of
591)
Customer Reviews for WORX - WG779 40V 14" Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
5
lawn mower and trimmer
on April 14, 2023
Posted by: nashbonn
from north carolina
Gender:Female
[This review was collected as part of a promotion.] easy to assemble and so light weight for easy to use love it get for elderly
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works great
on May 21, 2023
Posted by: JAMV
from Wisconsin
Gender:Female
[This review was collected as part of a promotion.] This lawnmower is amazing! I just used it to attack the unbelievably high grass in my dog run. The grass was about six inches long. This mower cut all this grass and never stopped once. Handled it with ease. Very happy with my new mower.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Impressive
on September 12, 2023
Posted by: Dust46
from Branson, MO
Gender:Male
I was skeptical about a battery powered mower having always used gas. I gave it a try and was impressed by both the power and how long it lasted. I also purchased the Worx blower and weed eater package that I was equally impressed with.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
No more worx for me
on March 20, 2024
Posted by: Myunclebob
from Oregon
Gender:Male
I bought this mower last year and have used it several times, or at least tried to. If you love mowing your lawn and have artificial turf, this one is for you. Otherwise, it’s pretty worthless. If the grass doesn’t need mowing it’s okay, but otherwise the slightest load and it shuts down.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, March 28, 2024
Hello Valued customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
bagger is us less
on October 7, 2019
Posted by: yipicayaa
from Abilene Texas
Gender:Male
[This review was collected as part of a promotion.] I bought this with hopes of using it on my front lawn. Mowed it and went to dump the grass. I had nothing in the bag. It will not generate enough air to push the grass into the bag.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , October 21, 2019
Thank you for taking the time to share this with us. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please ensure the mulch plug had been inserted for the grass to be dispensed into the grass catcher bag. You will receive a email from me to discuss this further!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Stopped working
on September 6, 2020
Posted by: SherrieLG
from Randallstown, MD
Gender:Female
I am in my second summer of using this mower. It has stopped working. I am in the middle of cutting my front lawn and it just stopped working. One of the batteries also stopped working. We bought the weed wackier and mower and I wouldn’t recommend either.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, September 8, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Not so much.
on July 22, 2019
Posted by: Captain Stew
Gender:Male
Bought 14" mower in June, 2019 and returned it in July after an accident severely affected my health. Worx received the returned mower on 7/6/19. It is 7/22/19 but I have not received my refund. I am HAPPY with my other 4 Worx lawn care tools which I have had for years.
Unfortunately Worx refund policy NOT SO MUCH.
Signed,
Still waiting
Unfortunately Worx refund policy NOT SO MUCH.
Signed,
Still waiting
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , August 3, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. An email will be sent to you in regards to this as well . Thank you for choosing WORX !
Written by a customer while visiting worx.com
Customer Rating
5
Battery operated mini mower works great!
on November 8, 2019
Posted by: StudyPro
from Orlando, Florida
Gender:Female
[This review was collected as part of a promotion.] This mower was easy to put together and easy to operate. Starts right up works every time.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , November 20, 2019
Greetings from WORX! Thank you for sharing your experience and review! That is SUPER! We are thrilled to hear you are enjoying the 40 volt 2x20 volt Lawn Mower! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com