Customer reviews from worx.com
WORX - WG779 40V 14" Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.5
(654 Reviews)
Rating breakdown 654 reviews
5 Stars
469
4 Stars
106
3 Stars
29
2 Stars
22
1 Star
28
88%of customers recommend this product.
(
545 out of
616)
Customer Reviews for WORX - WG779 40V 14" Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
1
Not a good replacement
on May 2, 2022
Posted by: mrochelle
from Idaho
Gender:Female
I purchased this to replace the WG787 That we have had for 13 years. It did not need to be replaced if the part for the blade was still available. However, since you have discontinued that model, we had to buy a new mower. Since we have had excellent use from the WG787 we thought this would be a good option. WRONG It is too light and cannot handle even minimal uneven grass. It is also Cheaply constructed. This has been a great disappointment. We would like to return it ASAP
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , May 6, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Love this mower
on April 7, 2021
Posted by: Meghan
from Champaign, IL
Gender:Female
I have used this mower twice now and really like it. It is much lighter than any other mower I have used, and I love not having to pull a string multiple times hoping it will start. It starts right up and has cut everything well so far. Are used the eco-mode the first time not knowing how long the batteries would last, and then used the turbo mode the second time and the batteries lasted fine both times. I do not have a large yard, so I don’t know how long it would last if I had a bigger one. But I am extremely happy with this purchase.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Lawn Mower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Wonderful mower!
on April 6, 2022
Posted by: VickiF
from Grand Junction CO
Gender:Female
Just bought, haven't used it much (still kind of wintery), but what I have done is great. Had really minor issues with the first one but Worx quickly and efficiently sent me a new one, great support. Surprised at how long the batteries keep their charge. Really excellent. This is my 4th Worx tool, btw. Totally sold on this company.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great mower!
on May 1, 2018
Posted by: Ginn6
from Mundelein, Il
Gender:Female
Bought this mower last month and have used it twice. It is very light weight yet does an excellent cutting job. The battery has held it’s charge through two separate cuttings. The first time I used the bag attachment and had to empty it four times. The second time I used the mulching attachment. I like this setting better because it does a good job mulching without leaving large clumps of grass on the lawn.
I’m very pleased with my purchase of this mower. An added benefit is I have 2 additional 20V batteries from other Worx lawn equipment that work in this mower so I’ll never be without sufficient battery life to finish the job.
I’m very pleased with my purchase of this mower. An added benefit is I have 2 additional 20V batteries from other Worx lawn equipment that work in this mower so I’ll never be without sufficient battery life to finish the job.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Powerful
on March 3, 2019
Posted by: David1961
from Tennessee
Gender:Male
Just Bought this, Charged the Batteries and tested this little Mower Performs better than I thought it would, My Wife wanted something lite and this is it, we ran it for about 35 min., still going strong I believe this will last for our needs, Thanks.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Mower
on July 20, 2020
Posted by: Frank3900
from Pace, Fl.
Gender:Male
[This review was collected as part of a promotion.] I bought a new patio home and needed a small mower. This Worx mower is perfect.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the lawnmower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Outstanding mower!
on April 11, 2022
Posted by: dmarkmclain
from Montgomery, AL
Gender:Male
Super lightweight lawnmower and the batteries last MUCH longer than expected!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Plastic shattered
on June 17, 2022
Posted by: Farmhouse57
from Michigan
Gender:Male
I bought this mower thinking it would hold up but i was mistaken it took a pinecone and the plastic cracked so now i have to figure out what to do. never did i think a pinecone would crack the plastic. You would think the testing department would have tested different things that this lawnmower might encounte.
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 26, 2022
Hello Valued Customer! Know that this is not what we expect from our products. We appreciate you bringing this to our attention. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com