Customer Reviews for WORX - WG779 40V 14" Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
2
Not happy
on May 22, 2024
Posted by: Tee T
from Michigan
Gender:Female
I’ve had my mower for one year and now when I start it, it shuts off. I have not been able to use my mower since the weather broke and when I do it runs for a few seconds and then shuts off.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 23, 2024
Hello Valued Customer, Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This WORX tool is covered by a five-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you! Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Mows WAY TOO HIGH on the Lowest Setting
on September 2, 2024
Posted by: CeePee
from NE Oregon
This lawn mower is pretty cool, and I like most everything about it -- EXCEPT for one major thing. On the lowest setting, it still mows WAY TOO HIGH. I literally have to mow every 4 days in the growing season to keep my lawn looking nice. It is ridiculous! If you have St Augustine or Zoysia - forget it. I'm so disappointed and may have to figure out how to box it up and send it back. I don't have time to mow every 4 days.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, September 4, 2024
Hello Valued Customer!
Thank you for taking the time to share your experience and review! If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing WORX tools!
Written by a customer while visiting worx.com
Customer Rating
4
on November 3, 2024
Posted by: Bob Soars
from NJ
Gender:Male
[This review was collected as part of a promotion.] I'm pleased with my mower, but I wish that you would offer a water proof rain cover.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
14" Cordless Lawn Mower 1 year in
on April 20, 2025
Posted by: New Hope Pyrs
from Ohio
Gender:Male
To be honest, I didn't have a lot of faith in this mower, but here we are a year later and this mower hasn't missed a beat. For transparency, I bought it for a 85'x90' fence area, and I'm the only one that uses it. I'm writing this review because I just now, 4-20-2025, gave it it's hardest job to date. The mixture of grass and weeds was embarrassingly overgrown, and wet closer to the ground. This little 14" mower went through it like a mini-champ. All that happened was the batteries drained faster. Nice job Worx.
Written by a customer while visiting worx.com
Customer Rating
2
Cannot buy replacement blades.
on April 26, 2025
Posted by: Devinator
from Carrollton, GA
Gender:Male
I wanted to buy a couple of replacement blades because they get dinged up pretty badly in this rocky area. They apparently no longer make them. So why are they still selling the mower? This is ethically wrong. Avoid.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, April 28, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The blade for the WG743 is model number 50040556 and it is available for purchase directly through out customer support team! Please email us at worx@positecgroup.com to advise us of the blade you need and we will be happy to help.
I have never used a lawnmower. I have lupus and the My Doctor doesn't want me pushing anything too heavy. I also cannot be working with like gasoline lawnmowers because of the smell and issue with my lungs. This was the best alternative. It's not too heavy and it does a great job. I think it even works better than your typical lawnmower.