Customer reviews from worx.com
WORX - WG779 40V 14" Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.5
(650 Reviews)
Rating breakdown 650 reviews
5 Stars
467
4 Stars
106
3 Stars
28
2 Stars
21
1 Star
28
89%of customers recommend this product.
(
544 out of
614)
Customer Reviews for WORX - WG779 40V 14" Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
5
Great mower
on May 2, 2021
Posted by: JMK1
[This review was collected as part of a promotion.] Lightweight and quiet very good mower
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 3, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the lawnmower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Lightweight
on May 9, 2021
Posted by: MrEfficient
from Jacksonville, FL
Gender:Male
[This review was collected as part of a promotion.] It’s light and very efficient but you need to figure out best height adjustment and when’s best to use like when grass is wet vs dry... I’ve a small yard and never run out of charge. For my small yard it’s kinda a perfect match but wish blades are little sharper.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , May 14, 2021
We appreciate your feedback and review! Your honest feedback gives us a better understanding of where we need to improve. Contact our Solution Center for any assistance. We'd be happy to help!
Written by a customer while visiting worx.com
Customer Rating
2
Disappointed
on May 20, 2021
Posted by: Tam2021
from Mishawaka, IN
Gender:Female
Very disappointed. I bought to replace the other 14" 24 v. mower which was wonderful. But this one is not, battery run time is awful. It is horrible on long grass, have to go over 3 or 4 times. Useless unless you have a very small yard. Should not have discontinued the previous one.
No, I would not recommend this to a friend.
Response from worx.comBy Lucia Rodriguez, Customer Experience, May 21, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. The mowers' runtime should be lasting well over the runtime of the 24V mower you previously had. We do apologize for any inconvenience you may have experienced. So that we can better troubleshoot your batteries please reach out to our Solution Center Team at 1866-354-9679. We'd be more than happy to help.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Worxs like dream
on May 26, 2021
Posted by: Kefus
from Garland Texas
Gender:Male
So easy to use light and maneuvering is drift.
Written by a customer while visiting worx.com
Customer Rating
5
Gets the job done
on May 30, 2021
Posted by: Rashie810
from Baltimore, Md
Gender:Female
The mower is lightweight yet it gets the job done. I have no excuse not to mow the lawn now. I am happy with my purchase and would recommend to others.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
It's a feather weight
on June 24, 2021
Posted by: oldgriz
from Missouri
Gender:Male
My wife wanted to help so I got her this mower to get to the small and narrow places, she loves it and saves me a lot of time.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Broken Safety Switch
on June 25, 2021
Posted by: Disappointed 2021
from Oshkosh WI
Gender:Female
I purchased this mower in April, while putting it together was very easy, I realized that the safety switch which is a very cheap piece of plastic was already broken. Since April I have been trying to call or live chat with WORX just to get a replacement switch . They aren't even putting their phone number on their site any longer. Guess I'll try to return it
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, June 28, 2021
Hi! We appreciate your honest review as it helps us improve our products. We will make sure to pass your feedback up. We apologize for not being able to contact you sooner. WORX has been experiencing a higher than expected call and chat volume. We are trying our best to get back to every customer. In regards to the broken part on your lawnmower, I have emailed you to further assist you. Feel free to check your email at your earliest convenience.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great Little Mower!
on June 26, 2021
Posted by: Happy Senior Lady
from Puyallup, South Hill, Washington
Gender:Female
[This review was collected as part of a promotion.] I'm a senior with advance osteo arthritis so it's had for me to mow the grass in my small yard. I had an electric mower that I used for years but even that was too hard for me, especially with the cord. I decided to order this mower since it was battery operated and a WORKX (I have several other tools that are WORKX battery operated, so I knew this was a good brand.) I got the mower a few days after ordering and had to assemble some parts that were very easy to assemble. Tried it out, thinking it might be hard for me to push but was I wrong! This mower was So easy for me to operate and I'm thrilled that I ordered it! Gave my eclectic mower to my granddaughter who needed a mower, she was very happy I did. I just want to say in closing that I would definitely recommend this mower, it works Great!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com