Customer reviews from worx.com
WORX - WG779 40V 14" Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.5
(615 Reviews)
Rating breakdown 615 reviews
5 Stars
441
4 Stars
102
3 Stars
26
2 Stars
19
1 Star
27
88%of customers recommend this product.
(
521 out of
589)
Customer Reviews for WORX - WG779 40V 14" Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
1
Poor performance
on May 21, 2024
Posted by: Roseyflower
from Pittsburgh, Pennsylvania
Gender:Female
I am very unhappy with this mower that I purchased last summer. The blade does not cut the grass! The quality has decreased substantially. I have been using my mother’s 5 year old WORX mower that still performs very well. This is a major disappointment to me.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 22, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Love the compact size
on April 24, 2018
Posted by: Josh S
from Murfreesboro, TN
Gender:Male
[This review was collected as part of a promotion.] We bought this little powerhouse to reach areas around our landscaping that our John Deere just couldn't get to and wow, were we impressed. Given it's size, this isn't a mower I would recommend for doing an entire yard but if you are like us and have those hard to reach areas and your back isn't up to leaning and twisting to get areas under the deck, the AC unit or around the mailbox this is the mower for you.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great buy
on April 25, 2018
Posted by: Bill 413
from Jacksonville Florida
Gender:Male
[This review was collected as part of a promotion.] I have been looking at lawnmowers for a couple of months and did not want a big bulky one that is hard to store . I have a small yard and this lawnmower cuts it very well . I do not have to worry about storing gas and oil anymore and it takes very little space in my utilitie shed . I am more than satisfied with this purchase.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use, great performance
on May 16, 2018
Posted by: Nanadana
from Flower Mound, TX
Gender:Female
This mower is as light and easy to maneuver as a stroller, yet still cuts the grass nicely. Makes it so much easier to cut all those small grassy areas between fences and buildings for example, but also cuts the large areas well. It’s so easy to pop in the batteries and wheel out for action. Quiet, too! Batteries hold up well.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent product
on May 21, 2018
Posted by: Rift564
from Idaho Falls, Idaho
Gender:Male
At first I was hesitant about a battery powered mower, but the convenience was too tempting. After losing so many mowers and string trimmers to gasoline issues after storing them for winter I decided to purchase one of these mowers. I could not be more pleased at how quiet it is and how light the unit is. I strongly recommend this mower to anyone. I can mower my half acre lot with one charge on Eco.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on December 28, 2018
Posted by: brockie
from Newton Ks
Gender:Male
I bought this mower about 5 months ago. It cut verygood and mulchs great light weight a easy to haandle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
A little disappointed
on March 27, 2019
Posted by: Roy68
from Norfolk, VA
Gender:Male
I had the old 24 volt version for a number of years and loved it. It was quiet, effective - even for mulching, and light. I got one for my daughter, bragged about it often and recommended it to anyone who would listen. Finding the 24 volt batteries harder and harder to get, and expecting an improvement I got the new 2 X 20v version last summer. This is my second season with it and I am disappointed. Its noisier, it feels "flimsier", I have to use Turbo mode to get the same effectiveness as the old one - which makes it even noisier, and reduces the "range" to less than I got with the old one. The one improvement I see is the one lever height control but I'll only use that twice a year. So..yes, its still a good mower but not as good as the one I replaced with it and I wish I had kept the old one.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, April 10, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused and to hear that you are disappointed with your new mower. Please be on the lookout for an email from us for an amicable solution.
Thank you for being a valued WORX customer!
Thank you for being a valued WORX customer!
Written by a customer while visiting worx.com
Customer Rating
5
Over Exceeded “ Again”
on May 2, 2019
Posted by: Green Me Vic
from Denton Maryland
Gender:Male
This is my latest WORX Product ordered via their website. Now with over 8 WORX tools to my collection. Well, I’ve got things covered “for now” !
vr
vr
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , May 8, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback! We glad to hear that WORX has exceeded you expectations again!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com