Customer reviews from worx.com
WORX - WG779 40V 14" Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.5
(649 Reviews)
Rating breakdown 649 reviews
5 Stars
466
4 Stars
106
3 Stars
28
2 Stars
21
1 Star
28
89%of customers recommend this product.
(
543 out of
613)
Customer Reviews for WORX - WG779 40V 14" Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
1
junk
on July 1, 2021
Posted by: chris1990
from levittown,pa
Gender:Male
i was sent this mower as a replacement for a warranty issue and used it 3 times and now it wont work. the batteries won't even charge
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, July 21, 2021
Chris, we appreciate you taking time to reach out to us with your review! WORX tools are covered by a warranty. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Assembly issue - Wrong size handle
on July 1, 2021
Posted by: Anonymous
from Fairfax VA
Gender:Male
I was trying to assemble this 14 inch mower that I received just now, and could see the handle that came along in my package is WRONG in size (photo attached). There is about 3 to 4 inch-wide gap in the vicinity of the joint areas where the two rods meet (photo attached). I overtightened the bolts at those joints and see the entire handle assembly is not perfectly aligned being askew to the right (photo attached). Due to the wrong sized part, all four joints of the handle assembly must be under excessive stress condition, making me thinking it is juat a matter of time for break. I have seen other photos from other reviewers who seem to suffer from the aforementioned issue. I wonder if this only happens to me or something else. To me, this is a clearly a design issue and they need to fix it. This mower looks to bring so many fancy functions to the users but a simple design issue like this will make all those nice things drained.
Response from worx.comBy Portia M., Customer Experience, July 21, 2021
Thank you for your feedback and review. WORX tools are covered by a warranty, in which we stand behind the warranty. You have indeed received the correct handles for your mower, and they have been assembled correctly according to your photos. If you are needing any further assistance, please don't hesitate to contact us directly. We will be more than happy to help! Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Small but mighty!
on July 9, 2021
Posted by: RaOrlando
from Orlando florida
Gender:Female
I am so very happy with my lawn mower. It cut through my thick wet grass and I was astonished. Very light and easy to use but packs a punch, being an older woman I didn’t want a heavy piece of equipment and this mower definitely fit the bill! Love it, my friend also has one and recommended it to me. I have the 56vt weed Eater/trimmer and just bought the small blower. love word products and recommend them to everyone
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
It's so light!
on September 3, 2021
Posted by: ChMaFo
from St. Petersburg, FL
Gender:Female
Before I bought this I was using a 16" manual reel mower. I tried to stick with that, but I only last a few months. This mower feels like heaven after pushing that reel mower. It's so light!! It was really easy to assemble, and it's easy to use. It's not as powerful as a gas mower would be, and sometimes it stalls if I hit a patch of thick grass. I just have to take it slow to get through those parts. The first time I used it the batteries didn't last that long, even though I charged them fully. I think it was because I was in the full sun and Florida heat. So that's something I'm not thrilled about. It makes sense that temperature matters, but with living in FL I have to time it right to be able to do my whole front or back yard in one go. I'd buy a back-up set of batteries, but they are pretty pricey. Overall I'm happy with the mower for the size yard I have. (Probably 5,550 sq ft of mowable area.)
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great mower!
on November 2, 2021
Posted by: Art146
from Sparta, Wisconsin
Gender:Male
I bought this to trim a small area and it is so lightweight and does such a great job, I do the whole yard with it! I use the "bagger" to eliminate the mess and I can mulch leaves with it a bit later! I got through the whole yard in a single charge! The clean up of the mower is easy because it is so light, I can pick it up and really get under it! It is the typical WORX tool, doing more than you expect and easy to use!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Outstanding mower!
on November 2, 2021
Posted by: bradleyrkeough
from Fort Worth
Gender:Male
[This review was collected as part of a promotion.] I bought this mower a month ago at my sons recommendation and I LOVE it. I will cover my entire yard and is very quite.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great lawnmower!!
on January 5, 2022
Posted by: WVBarb
from Parkersburg, WV
Gender:Female
I bought this because I have a bad back and wanted a lightweight mower. It was the best purchase that I have made in a long time. It is very lightweight. The batteries can do half my yard and I bought extra batteries for the rest. I use the bag to mulch the leaves and pick up the mess. My neighbors are amazed at how quiet it is. It is a tough tool that has been a blessing for me and my back!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
easy assembly
on March 16, 2022
Posted by: klotz
Gender:Male
[This review was collected as part of a promotion.] used minimal as lawns new
I would recommend this to a friend!
Written by a customer while visiting worx.com