Customer Reviews for WORX - LeafPro Universal Collection System - Black
Customer Rating
4
Good Design, Room for improvement
on December 20, 2020
Posted by: 1221Bernie
from State College, PA
Gender:Male
[This review was collected as part of a promotion.] I bought this to help with fall leaf clean up to go with the Toro Leaf blower/vac. This worked exactly as I expected. Clean up became simple. I would get another one of these If I thought I could do twice as much at the same time. There are two improvements I would recommend for this product. 1)I would make the adapter for the make of leaf vac available separately so It could be purchased as an add on to the purchase of the universal system. The universal adapter is good but sometimes it took three or four tries to get it to stay in place for the day's work. 2) I would make the junction of the trash can end of the system identical to the vac end universal adapter of the the system. After a couple of days use the friction fit kept coming loose. It is easy enough to put back together, when it separates during use. With the 1) ability to add the mating adapter to the purchase at the time of ordering and to improve the attachment of the trash can end of the system..
I bought this a few weeks ago to finish the unending leaf battle! It saved all the stopping..emptying...and restarting from small bag! It fit my rectangle trash can just fine. The adapting end was rugged canvas like material and hearty Velcro adjustable strap! It was great! Don't know how I did leaf cleanup before!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 15, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the LeafPro Collection System! Thank you for choosing WORX. You are greatly appreciated
Response from worx.comBy Brianna H, Customer Experience, December 15, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the LeafPro Collection System! Thank you for choosing WORX. You are greatly appreciated
The "universal" adapter does not even fit the WORK 512. Why would someone manufacturer a product that does not fit their own machines, but in YouTube videos in fits TORO, Black and Decker and every other blower/vac.The strap can NOT be tightened enough to stay on, nor can you turn on the vacuum. There is not even room to attach it with a zip tie. I tried calling Customer Service many times and finally chose the option to call me back, when school is out. The message says the people answering the phones are busy teaching their kids. I need to get me one of them jobs.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, December 12, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please note, there are two versions of the Collection System. The WA4058 will include the TRIVAC adapters, which is stated in the descriptions. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance. Thank you for choosing Worx!
Response from worx.comBy Brianna H, Customer Experience, December 8, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the LeafPro Collection System! Thank you for choosing WORX. You are greatly appreciated!
Only negative it that the leaves get stuck in between the can cover and the rim of the can... so when you remove the cover from the can a decent amount of the mulched material falls to the ground. Cleaning leaves is a messy job and considering this is only negative, it is something I can live with.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience, December 18, 2020
Hello! Thank you for your feedback and review! Please call our customer service center at 1-866-354-9679 (WORX) Monday- Friday 9 a.m.-6 p.m. EST. We’ll be happy to assist.
[This review was collected as part of a promotion.] I ordered this product along with my Trivac. It works very well, and I would recommend anyone buying the Trivac also order Leafpro to further reduce time and labor on you next leaf cleanup project..
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , December 1, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the LeafPro Collection System! Thank you for choosing WORX. You are greatly appreciated!
[This review was collected as part of a promotion.] It does it all without any kind of raking
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 2, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the LeafPro Collection System! Thank you for choosing WORX. You are greatly appreciated!