Customer reviews from worx.com
WORX - LeafPro Universal Collection System
Average customer rating
4.3
(511 Reviews)
Rating breakdown 511 reviews
5 Stars
309
4 Stars
121
3 Stars
30
2 Stars
18
1 Star
33
89%of customers recommend this product.
(
435 out of
490)
Customer Reviews for WORX - LeafPro Universal Collection System
Customer Rating
1
Does not even fit the WORX 512.
on December 9, 2020
Posted by: Kimo409
from Sacramento CA
The "universal" adapter does not even fit the WORK 512. Why would someone manufacturer a product that does not fit their own machines, but in YouTube videos in fits TORO, Black and Decker and every other blower/vac.The strap can NOT be tightened enough to stay on, nor can you turn on the vacuum. There is not even room to attach it with a zip tie. I tried calling Customer Service many times and finally chose the option to call me back, when school is out. The message says the people answering the phones are busy teaching their kids. I need to get me one of them jobs.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, December 12, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please note, there are two versions of the Collection System. The WA4058 will include the TRIVAC adapters, which is stated in the descriptions. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Isn't the unit for your TriVac
on February 1, 2021
Posted by: jagg
from nyny
I don't know that there is any reason not to buy the leaf collection system for the Worx products, but THIS ISN'T THE ONE FOR THEIR VACS!!!
They should have in bold letters somewhere that this is does not include the appropriate adapter for THEIR TriVac, despite showing exactly this package in their product description of the combination kit of blower and system. DO NOT BUY THIS PARTICULAR PRODUCT for your Tri Vac. You need the one with all those adapters. What a pain to buy what they show and have it short the pieces. BTW...the help line says you can't purchase the adapter separate.
They should have in bold letters somewhere that this is does not include the appropriate adapter for THEIR TriVac, despite showing exactly this package in their product description of the combination kit of blower and system. DO NOT BUY THIS PARTICULAR PRODUCT for your Tri Vac. You need the one with all those adapters. What a pain to buy what they show and have it short the pieces. BTW...the help line says you can't purchase the adapter separate.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, February 2, 2021
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. The correct LeafPro Universal Collection system is model WA4058 and lists in the description that it includes the TRIVAC adapter. I am more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Hook to large garbage container and never have to
on December 18, 2021
Posted by: Ste51
from Sac City, IA
Gender:Male
Have leaf blower, trimmer, chain saw with extension and love every one. Tried off brands of each and won't have anything but WORX!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent product
on December 24, 2021
Posted by: Thomo64
from Smithville NJ
Gender:Male
We bought the leaf pro attachment to put on the trash can. Works great. This way you don’t have to keep emptying a bag. Glad we bought it
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Somewhat faulty
on December 26, 2021
Posted by: Ev49
from Nashville TN
Gender:Female
Over the last few years, I have bought TWO of these, yes, they are great and help this 72 year old disabled widow..BUT ONE WRONG THING…both of them fell apart and the neck that holds the hose to the material that goes on the garbage can..WHY?? THERE is no pull or pressure on that part. All I need to replace is that part, not the hose, and now, this new price is too high for someone living on Social Security.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards , Customer Experience , January 6, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. I have emailed you directly for further assistance in this matter. I look forward to hearing your response. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
LeafPro Universal
on January 4, 2022
Posted by: Ida29212
from South Carolina
Gender:Female
[This review was collected as part of a promotion.] I got this before Christmas and to do my leaves out front yard I really love it was so very easy to suck those leaves without have to small bag that hang under the blower. This project really got my yard work done that really price worthy my life saver
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
It should come standard with every mulcher.
on January 14, 2022
Posted by: Love this thing
from Tyler Texas
Gender:Male
[This review was collected as part of a promotion.] Have a vacuum mulcher of I guess any kind or as you are on this page, a worx one? You need this, I didn't know I needed this until I tried it. Got a trash can with wheels, put a bag on the inside, hook this up and your yard work just got easier, because mine did.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Good yard option if you have a lot of trees
on March 10, 2022
Posted by: Windfall
from South Dakota
Gender:Male
Used it last fall with a high velocity electric Toro blower.(350cfm) The biggest benefit is mass reduction. Takes some time, but this works well. I tied my barrel to a wheeled cart because the barrel tends to fall over until it has some weight in it. I blow the leaves into a pile or windrow and then work it down to well less than 1/2 the volume. Only issues were with damp leaves that tended to clog the hose at times..
Written by a customer while visiting worx.com