Customer reviews from worx.com
WORX - WG307 JawSaw 5 Amp Electric Chainsaw - Black
Average customer rating
4.6
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
372
4 Stars
51
3 Stars
15
2 Stars
9
1 Star
20
92%of customers recommend this product.
(
413 out of
451)
Customer Reviews for WORX - WG307 JawSaw 5 Amp Electric Chainsaw - Black
Customer Rating
3
JawSaw....Still waiting have not recd yet
on July 11, 2021
Posted by: gmb1313
from Kingston, NY
Gender:Male
I bought this within the last month, still have not recd yet. Ordered hedge trimmer at the same time which I did receive.....
Response from worx.comBy Heaven Johnson , Customer Experience , July 14, 2021
Hi there! Do not despair your order is on the way! If you are looking for your order you can check the status by visiting the Worx.com website. Scroll To The bottom of the page to find the Service & Support column and select Order Tracker. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. There is a chat option on our website Tuesday-Friday during business hours.
Written by a customer while visiting worx.com
Customer Rating
5
Goes where other saws can’t
on September 11, 2021
Posted by: Lisa F
from Arkansas
Gender:Female
I bought the jaw saw at a home and garden show maybe 10 years ago. I have chainsaws but I’m not rea comfortable around them. The jaw saw is perfect; it has so many safety features and it’s very portable. While I wish I had the cordless one, I can move my generator to anywhere on my 9 acre property and cutting trees, bushes and even bramble cuts down without my having to touch it. It works great! I recently had to change out the chain - I’ve never done that before - the instructions were easy and it was changed in 19 minutes tops. I love it and highly recommend to anyone with big branches that they don’t want to saw through with a hand saw.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Very handle and versatile
on September 18, 2021
Posted by: GeorgiaUser
from Augusta, GA
Gender:Male
I found this saw very useful for cutting limbs because the jaws allow me to rest the tool on the branch because it would be hard to keep that position without the jaws. The tool is also handy for cutting limbs into smaller pieces on the ground.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love this saw!!!
on September 20, 2021
Posted by: Mtmama
from West Virginia
Gender:Female
I bought this a couple of years ago and still use it with ease and I'm 80 yrs young! Use it to help the neighbors!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Too Heavy
on September 23, 2021
Posted by: Grandma of 7
from Oklahoma City, Ok
Gender:Female
[This review was collected as part of a promotion.] Never used it. I took it out of box and tried to lift over my head and couldn't. I put it back in box and returned, I am 73 and really thought I would be able to use by myself, glad I didn't order extension pole that would have been a bigger problem. I did like the concept of it just too heavy
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , September 24, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Works great!
on November 28, 2021
Posted by: Kshan
from New York
Gender:Female
Love this little chainsaw. Has been so handy around the yard with trimming trees and bushes. Very easy to use and cuts good size limbs with no problem.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Minor short comings
on January 26, 2022
Posted by: k8los
from Northern Virginia
Gender:Male
I purchase this product several months ago and it has been worth the money. The advertisement suggesting that the saw can be positioned with the open end toward the ground. This worked well for me until it picked up a stone that got lodged in saw. It effectively destroyed the cutting edges on chain, but following the instructions I was able to install a new chain in fairly short order. Another problem was securing proper chain and bar oil for the saw. The materials provided with the saw suggested that 10W (single weight oil) should be used. I could not find any source for such bar/chain oil, and finally purchased oil that was rated to about 10 degrees Fahrenheit. Internet sources indicated that mixing oil with diesel fuel should be considered when using the saw in very cold environments. The literature provided with this saw could be improved in educating the user the details that may be attendant to proper lubrication of the saw.
Written by a customer while visiting worx.com
Customer Rating
4
Good for yard work!
on March 1, 2022
Posted by: Flyfisherbryan
from Pawling, NY
Gender:Male
Had a bit of a problem with chain tension, but once that was resolved, this saw was perfect for cleaning up all the fallen branches in my yard.
I would recommend this to a friend!
Written by a customer while visiting worx.com